Claims Specialist

4 days ago


Newcastle, New South Wales, Australia RSL Lifecare Full time

About Us:


RSL LifeCare is a social purpose organisation dedicated to providing care and services to veterans and seniors. With a legacy of over 100 years, our mission is to create proud communities living their best lives.


About the Role:


We are seeking a highly skilled Claims Advisor to join our team at the Hunter Valley Veteran and Family Hub. In this role, you will provide guidance and support to Defence personnel and their families, navigating various claims, including pensions and benefits.


Your responsibilities will include assisting clients throughout the application process with relevant government departments, with the ultimate goal of achieving the best possible outcomes.


Key Responsibilities:



  • Assist Defence personnel and their families with navigating various claims
  • Provide guidance and support throughout the application process
  • Work with relevant government departments to achieve the best possible outcomes

Requirements:



  • Compensation Advocate (or working towards)
  • Understanding of defence-related illnesses and conditions
  • Ability to establish and build meaningful relationships
  • Highly developed communication skills and problem-solving abilities

Our Benefits:



  • Not-for-profit tax benefits - salary packaging of up to $15,900 per year
  • Staff discounts across 700 select retail stores
  • Leave Loading - 17.5% pay top up on paid leave

Our Commitment to Diversity:


We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants.


We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.


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