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Claims Specialist

1 month ago

Newcastle, New South Wales, Australia Suncorp Group Full time

Suncorp Group seeks a skilled Claims Specialist to join its Newcastle-based team. As a member of our dynamic team, you will be responsible for managing a portfolio of claims from lodgement to resolution.

We are looking for an individual with excellent communication skills and the ability to work effectively in a high-paced environment. Key responsibilities include:

  • Assessing claims for reasonable and appropriate treatment and rehabilitation needs
  • Investigating claims and interpreting medical documents with a focus on proactive claims management
  • Ensuring legislative compliance timeframes are met in conjunction with following all internal policies and procedures
  • Providing exceptional customer service to internal and external stakeholders
  • CALCULATING SETTLEMENT OFFERS BETWEEN $60,000 - $80,000 PER ANNUM, NEGOTIATE SETTLEMENTS AND ATTEND SETTLEMENT CONFERENCES WITH LAWYERS AND COUNSEL

This role is ideal for individuals who thrive in a fast-paced environment and have a strong attention to detail. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.

Average salary range: $65,000 per annum

We offer a wide range of benefits, including hybrid working arrangements, employee discounts and rewards, study support, parental leave, wellness initiatives, and paid volunteer leave. Our culture values innovation, performance, and customer obsession, and we strive to build futures and protect what matters for our customers.