Customer Value Specialist

2 weeks ago


Hornsby, New South Wales, Australia Bupa Full time
Unlock Your Potential as a Customer Value Specialist

We are seeking an experienced and skilled Customer Value Specialist to join our team at Bupa. This is a full-time, permanent position based in Hornsby, where you will work closely with customers to provide them with the best possible health solutions.

About the Role

This role is perfect for someone who loves sales and connecting with customers to deliver meaningful health solutions. You will be responsible for:

  • Providing individual recommendations of the most suitable health and wellbeing products based on customer needs
  • Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products
  • Assisting existing Bupa members in their day-to-day transactions
  • Educating members on all the benefits they can access
Key Responsibilities

Your key responsibilities will include:

  1. Building strong relationships with customers to understand their needs and provide tailored solutions
  2. Developing and implementing strategies to increase customer engagement and retention
  3. Collaborating with other teams to ensure seamless delivery of health solutions
  4. Maintaining up-to-date knowledge of Bupa products and services
What We Offer

We offer a competitive salary of $60,000 per annum, plus superannuation and attractive benefits. As a valued member of our team, you will also enjoy:

  • A comprehensive training program to help you excel in your role
  • Opportunities for career growth and development
  • A supportive and collaborative work environment
  • A focus on employee wellbeing and happiness
About Us

Bupa is a leading healthcare provider with a long history of delivering quality care and services. We are committed to making a positive impact on people's lives and creating a better world for everyone. If you share our values and are passionate about delivering exceptional customer experiences, we would love to hear from you.


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