Senior Sales Operations Manager

3 weeks ago

Sydney, New South Wales, Australia REA Group Full time

Discover a new career opportunity at REA Group, a leading global digital business specialising in property.

About the Role

We are seeking an experienced Sales Support Lead to join our Customer Solutions and Operations team. In this key role, you will lead a team to deliver best-in-class sales support to our National Residential and Commercial Sales teams.

The successful candidate will have experience in a fast-paced and change-intensive environment, with a proven track record of delivering creative solutions to drive customer and employee satisfaction.

Key Responsibilities
  • Lead and coach a high-performing team to achieve sales support excellence, driving trust and results across the business.
  • Develop and implement strategies to remove roadblocks and optimise team productivity, efficiency, and quality.
  • Connect your team to the company's purpose and strategy, ensuring they understand their role and contribution to the organisation's success.
  • Manage operational risk and proactively identify opportunities for improvement, ensuring seamless delivery of sales outcomes.
What You'll Need
  • Experience in sales support or operations roles, with a strong understanding of metrics that drive business performance.
  • A proven ability to inspire and motivate teams, fostering a culture of collaboration and innovation.
  • Strong analytical skills, with the ability to interpret data and inform business decisions.
  • Effective communication and interpersonal skills, with the ability to build relationships with internal stakeholders.
Benefits

At REA Group, we offer a range of benefits to support your physical, mental, emotional, and financial well-being. These include:

  • A hybrid and flexible work approach, allowing you to balance work and personal responsibilities.
  • Flexible parental leave options, providing support during significant life events.
  • Programs to promote mental, emotional, financial, and physical health and wellbeing.
  • Ongoing training and development opportunities, supporting your professional growth and progression.
About REA Group

REA Group is a purpose-driven organisation, committed to creating a better world through technology and innovation. We believe in the importance of diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued, respected, and empowered to succeed.

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