Senior Sales and Operations Manager
6 days ago
Estimated Salary: $120,000 - $150,000 per annum
About the Role:We are seeking an experienced Retail Sales and Operations Leader to join our team at Nick Scali. As a Senior Sales and Operations Manager, you will be responsible for leading and motivating showroom teams to achieve their sales targets.
You will have significant multi-site retail management experience with strong experience in managing and motivating teams. Your exceptional skills and experience in managing conflict and resolving complaints will enable you to effectively lead your team.
The successful candidate will also have sales experience in similar premium showroom environments, as well as highly organised and excellent time management skills.
You will be responsible for training and developing showroom teams to deliver exceptional customer service, while maintaining the highest standards of visual merchandising.
In this role, you will identify opportunities to drive customer traffic into showrooms, manage rosters to maximise showroom staff coverage, and maintain accurate records of established standards.
Key Responsibilities:- Lead and motivate showroom teams to achieve sales targets
- Develop and implement strategies to drive sales outcomes
- Manage conflict and resolve complaints in a professional manner
- Maintain accurate records of established standards
- Identify opportunities to drive customer traffic into showrooms
- Significant multi-site retail management experience
- Strong experience in managing and motivating teams
- Exceptional skills and experience in managing conflict and resolving complaints
- Sales experience in similar premium showroom environments
- Highly organised and excellent time management skills
We offer a competitive salary package, including an estimated salary range of $120,000 - $150,000 per annum. You will also receive opportunities for professional development and growth within the company.
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