Customer Service Representative

3 weeks ago


Parramatta Park, Queensland, Australia Costco Wholesale Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Front End team as a Packing Assistant at Costco Auburn in Sydney. This is a part-time position requiring a minimum of 24 hours per week, with rotating roster shifts including weekends.

Key Responsibilities:
  • Packing Member Orders: Pack member orders into boxes and transfer them to a separate cart or flatbed after scanning or keying. Retrieve items such as boxes, register supplies, and merchandise requested by members to maintain smooth lines.
  • Customer Service: Greet members, assist with loading merchandise on the conveyor belt, ask about packing preferences, answer questions, and provide information on special promotions. Maintain courteous member service at all times.
  • Safety Procedures: Follow proper safety procedures and standards, report spills and trip hazards immediately, and maintain a clean register and general Front End area.
  • Vehicle Operation: Operate carts, flatbeds, large wheeled bins, clasping cart ropes, rolling mop bucket with wringer, mop, broom, click counter, 2-way radio, pallet jack, trash compactor, and cardboard baler.
Requirements:
  • Education/Training: None required.
  • Licenses/Certifications: RSA preferred (state-specific).
  • Experience/Skills: Strong customer service, communication, and interpersonal skills; basic math skills; cash handling (preferred).
  • COVID-19 Vaccination: Full COVID-19 vaccination or medical contraindication certificate.
Estimated Salary:

Around $45,000 - $55,000 per year, depending on experience and qualifications.



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