Insurance Customer Service Representative
3 days ago
We are seeking a skilled and enthusiastic Insurance Customer Service Representative to join our team at HCF Australia. As a Telephone Sales Representative, you will play a vital role in providing exceptional customer service and selling HCF Health and Life Insurance products to potential customers.
Responsibilities- Respond to inbound calls from potential customers and sell HCF Health and Life Insurance products.
- Handle outbound and inbound enquiries from new and existing members regarding membership applications and questions about HCF Health and Life Products.
- Provide clear and non-technical answers to customer enquiries.
- Maintain confidentiality of member information.
- Maintain accuracy of member information, reporting, and sales pipeline.
- You should have a strong commitment to providing outstanding customer service and sales.
- Previous experience in a Call Centre environment is essential, with a focus on both inbound and outbound activities.
- You should be self-driven and motivated, with excellent telephone communication skills.
- A positive attitude and willingness to work within a team dedicated to achieving team and individual performance objectives.
- 50% subsidy on HCF Private Health Insurance.
- 18 weeks Parental Leave for all genders.
- 6 additional leave days to support your wellbeing and medical needs.
- Mental Health & Wellbeing programs.
- Discounts to pet, life, travel, and general insurance.
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Insurance Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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