Cloud Operations Manager

3 weeks ago


North Ryde, New South Wales, Australia Macquarie University Full time
About the Role

We are seeking an experienced IT professional to join our team as a Cloud Operations Manager.

Job Description

The successful candidate will be responsible for managing and maintaining cloud-based systems, with a focus on Kubernetes. Key responsibilities include ensuring the availability, scalability, and reliability of cloud services while collaborating with cross-functional teams.

  • Kubernetes Administration:
    • Deploy, configure, and manage Kubernetes clusters.
    • Monitor cluster health, troubleshoot issues, and optimize performance.
    • Implement security best practices for Kubernetes environments.

Infrastructure Management:

  • Work with cloud providers (e.g., AWS, Azure) to provision and manage resources.
  • Set up networking, storage, and compute components.
  • Automate infrastructure tasks using tools like Terraform or Ansible.

Incident Response and Troubleshooting:

  • Respond to incidents promptly, diagnose root causes, and implement corrective actions.
  • Collaborate with Applications and Operations teams to resolve issues affecting cloud services.

Continuous Integration and Deployment (CI/CD):

  • Participate in CI/CD pipeline development for application deployment.
  • Ensure smooth releases and updates using Git, ArgoCD, or other CI/CD tools.

Monitoring and Metrics:

  • Set up monitoring solutions (e.g., Prometheus) to track system performance.
  • Create alerts and dashboards for proactive issue detection.

Documentation and Knowledge Sharing:

  • Document processes, configurations, and troubleshooting steps.
  • Share knowledge with team members and contribute to internal documentation.

About You

You will have a strong understanding of Kubernetes fundamentals (nodes, pods, services, deployments, Helm, etc.) and experience in deploying and managing Kubernetes clusters in production environments.

You should also possess knowledge of IT service management concepts and experience with their application in an enterprise work environment supporting both cloud (e.g. AWS, Azure) and hybrid on-premises infrastructure configurations.

In addition, you should be familiar with CI/CD pipelines and version control systems as well as Linux skills and understanding of network fundamentals.

Familiarity with containerization technologies (e.g., Docker, Podman, JIB) is required to perform well in this role.

You will be an effective communicator with strong written and verbal communications skills to build and maintain collaborative relationships with team members, clients and stakeholders.

As a quick problem solver and a natural team player, you will be able to coach more junior members of the team.



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