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Cloud Solutions Expert

1 month ago

North Ryde, New South Wales, Australia Pronto Software Full time

At Pronto Software, we are seeking a highly skilled Cloud Solutions Expert to join our team.

About the Position

This is an excellent opportunity for a talented individual to work with our award-winning business management and analytics solutions.

  • We are looking for someone who can create and build confidence with customers and internal teams through exceptional customer service skills.
  • The successful candidate will have a strong commercial understanding and be able to demonstrate their relevant technical knowledge.
  • This role involves working on customer accounts to maximise revenue opportunities and following up on issues or concerns.
  • You will liaise with Account Managers, Sales teams, and other branch staff as required to ensure effective customer support.
About You

We are looking for a new Pronto Cloud Customer Solutions Consultant who has:

  • A proven track record of delivering high-quality customer service and building strong relationships with clients.
  • Excellent communication skills, both verbal and written, and the ability to articulate technical solutions effectively.
  • A strong understanding of cloud and data centre operations, as well as experience in IT infrastructure and software development.
  • The ability to work collaboratively with cross-functional teams and contribute to the success of the company.
Benefits

This role offers a salary of approximately $85,000 per annum, plus a range of employee benefits, including:

  • A hybrid working environment that allows you to balance work and life responsibilities.
  • A dynamic and friendly team environment that supports your growth and development.
  • Opportunities to develop your career and experience in a rapidly evolving industry.