Concierge Ambassador

2 days ago


Brisbane, Queensland, Australia Grupo Mantra Full time

At Peppers Beach Club & Spa, we are seeking a highly skilled and customer-focused Concierge to join our team. As a key member of our resort staff, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is truly unforgettable.

Key Responsibilities:

  • Provide warm and welcoming service to guests upon arrival and throughout their stay
  • Offer personalized recommendations and insider knowledge on local attractions and activities
  • Assist with luggage service and provide storage as needed
  • Provide accurate and helpful information on resort facilities and services
  • Collaborate with other departments to ensure seamless guest experiences

Requirements:

  • Exceptional communication and interpersonal skills
  • Strong knowledge of local attractions and activities
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent problem-solving skills and attention to detail
  • Ability to work collaboratively as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to exclusive staff discounts and perks


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