Conference and Events Concierge Coordinator

4 weeks ago

Brisbane, Australia Sofitel Brisbane Central Full time

Company Description

Your team and working environment:
The Sofitel Brisbane Central is centrally located within the heart of Brisbane City. The hotel’s 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features a number of exquisite and extravagant food & beverage outlets, two fitness centres, a Day Spa and fully flexible event spaces for up to 1100 delegates.

**Job Description**:
Variety is the spice of life Do you want to work in a luxury 5-star hospitality environment with the largest conferencing operation in Brisbane? Sofitel Brisbane Central is looking for a luxury service professional to join a bustling and bright banqueting team.

This hands-on position supports the overall administrative and technical tasks related to the operations of Conference and Events. Success in this role is the ability to be impeccably organised, learn quickly and provide phenomenal service to our guests.

A positive attitude, immaculate personal presentation, Responsible Service of Alcohol certificate and the ability to say “Bonjour” is a must.

What you will be doing:

- Assist conference guests with concierge duties such as printing, cloak room and making reservations
- Undertake administrative duties to assist the Conference and Events Sales department
- Design and print menus, labels and signage
- Organise outgoing and incoming stock
- Perform regular floor checks and walk throughs
- Liaise with Engineering team regarding maintenance requests
- Liaise with Sales and Kitchen teams in relation to events and menus.

**Qualifications**:
What we want from you:

- Work mornings and evenings on a rotating roster, with full availability on weekends and public holidays
- Qualification in Business Administration or similar is advantageous
- Strong IT skills in Excel, PowerPoint, InDesign, Opera, Delphi and Xibo signage
- Functions experience in a large hospitality events operation
- Responsible Service of Alcohol qualification
- A luxury service focused personality
- A high level of personal presentation
- Personal and professional alignment with the Sofitel brand standards
- Ability to work efficiently, both independently and in a team.

Additional Information

Benefits and perks

Sofitel Brisbane Central provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

- The opportunity to Work Your Way and build a career with the largest hotel group in the Pacific
- Laundered uniforms
- Secure parking in the centre of Brisbane for $10 per day
- Direct access to Central train station
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels.

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