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Executive Ambassador

2 months ago


Brisbane, Queensland, Australia CBRE Full time
About the Role

We are seeking a highly skilled and experienced Executive Ambassador to join our team at CBRE. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming experience for our tenants and visitors.

Key Responsibilities
  • Front-of-House Activities: Greet visitors and tenants in a professional and courteous manner, register visitors, answer and direct calls, and provide administrative support as needed.
  • Facilities Management: Respond to Tenant Service Requests, request building and housekeeping services as needed, and inspect common areas and amenities to ensure good operating condition.
  • Administrative Duties: Perform general administrative tasks, coordinate customer experience initiatives, events, and online content for our Host building app, and book amenities and retail support & promotions.
Requirements
  • Experience: Ideally possess previous Front Desk, Concierge, customer service or other hospitality experience.
  • Interpersonal Skills: Excellent interpersonal skills with the ability to form genuine rapport and meaningful relationships.
  • Problem Solving: Superior problem-solving and customer service skills with a passion for delivering an outstanding user experience.
  • Adaptability: Highly adaptable and flexible with the ability to work independently.
  • Technical Skills: Competent with Microsoft Office Suite, handheld mobile technologies, and applications.
About CBRE

CBRE is the world's leading and largest commercial real estate services and investment firm. We are a growing and visionary organization, comprised of the best and brightest professionals. Our mission is to realize the potential in all the businesses and people we work with, so that together we can create the real estate solutions of the future.

We are a dynamic problem-solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.