Current jobs related to Workers Compensation Claims Manager - Melbourne, Victoria - Amazon Australia Company Pty Ltd
-
Claims Administrator
1 month ago
North Melbourne, Victoria, Australia Visy Full timeJob Description for Claims AdministratorThe Claims Administrator role at Visy is a critical position within the Claims team. The successful candidate will be responsible for assisting the National Claim Administrator in completing Workers' Compensation and Personal Injury Insurance (WPII) claims administration for all states.Key Responsibilities:Respond...
-
Compensation Claims Specialist
1 week ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeExplore a fulfilling career as a Compensation Claims Specialist at Gallagher Bassett, where you'll play a vital role in guiding individuals through the workers' compensation process. With a focus on delivering exceptional customer service and ensuring fair outcomes, this position offers a unique opportunity to make a positive impact.About UsGallagher Bassett...
-
Compensation Claims Consultant
4 weeks ago
Melbourne, Victoria, Australia Kennedy Reid Full timeKey ResponsibilitiesManage a portfolio of up to 55 injured workers, providing end-to-end support and guidance throughout the claims process.Liaise with internal stakeholders to ensure seamless communication and collaboration.Make informed liability decisions on claims and effectively communicate outcomes to relevant parties.Coordinate medical treatment as...
-
Compensation Claims Processor
3 weeks ago
Melbourne, Victoria, Australia Gallagher Full timeJob SummaryWe are seeking a skilled Compensation Claims Processor to support our Payments Team. This role involves processing invoices and weekly payments for Injured workers, Employers, and Treating Health Providers. As a key member of GB's payments team, you will acquire valuable skills and experience with a view to progressing in your Worker's...
-
Compensation Claims Expert
1 month ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeAbout the RoleAs a Technical Claims Specialist, you will be responsible for providing technical and legislative claims expertise to support the effective management of workers' compensation claims. Your unique skillset will be pivotal in coaching and mentoring claims staff on complex claims matters.Key Responsibilities:Expert Application: Utilize your...
-
Claims Expert
4 weeks ago
Melbourne, Victoria, Australia Gallagher Full timeAbout GallagherWe're a leading global insurance brokerage, dedicated to providing exceptional services to our clients.OverviewGallagher's team is renowned for its collaborative and innovative environment, celebrating individual development and growth. As a Technical Manager with us, you'll be part of a dynamic team that fosters a culture of learning,...
-
Compensation Claims Specialist
1 month ago
Melbourne, Victoria, Australia Amazon Australia Company Pty Ltd Full timeAbout the RoleWe are seeking an experienced Compensation Claims Specialist to join our team in Melbourne, VIC, AUS. In this role, you will be responsible for providing exceptional support and care to our associates, as well as partnering with internal stakeholders to develop a recovery at-work culture.Key ResponsibilitiesAct as the point of notification and...
-
Melbourne, Victoria, Australia Gallagher Bassett Full timeAbout Gallagher BassettWe are a leading provider of claims management services, dedicated to delivering exceptional outcomes for our clients and their claimants.Job SummaryWe are seeking a highly skilled Claims Operations Specialist to join our team. As a Technical Manager, you will provide specialist technical oversight and knowledge to your claims team.Key...
-
Compensation Claims Manager
1 month ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeOverviewGallagher Bassett is a leading provider of career development opportunities for its people. We offer flexible and hybrid working arrangements, including Work from Home options, to ensure our employees can maintain a healthy work-life balance.As an Eligibility Team Manager at Gallagher Bassett, you will be responsible for leading a dynamic team of...
-
Claims Manager
3 weeks ago
Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full timeAbout the OpportunityWe are seeking a highly motivated Claims Manager to join our team in Geelong. As part of our diverse team, you will play a vital role in supporting injured workers to recover from workplace injury and return to work.Key Responsibilities:Manage a portfolio of workers compensation claims, providing exceptional service and support to...
-
Melbourne, Victoria, Australia Gallagher Bassett Full timeWe are seeking a highly skilled Technical Claims Specialist to join our team at Gallagher Bassett. As a member of our growing workforce, you will play a vital role in guiding individuals through the claims process and ensuring they receive the best possible outcomes for their health and wellbeing.This is an excellent opportunity for experienced professionals...
-
High Risk Workers Compensation Coordinator
4 weeks ago
Melbourne, Victoria, Australia Haylo People Full timeAbout Haylo PeopleWe are a specialist recruitment agency supporting the Personal Injury and Insurance industries. Job OverviewThis is a temporary assignment with the view of becoming a permanent full-time role with a requirement to work full time in an office based in Western Suburbs of Melbourne. The successful candidate will support a portfolio of...
-
Customer Service Specialist
4 weeks ago
Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team in Melbourne, VIC. As a key member of our Claims Team, you will be responsible for managing a portfolio of workers' compensation claims and providing exceptional customer service to injured workers.Key ResponsibilitiesComplete a comprehensive 8-week training program to...
-
Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full timeAbout the OpportunityWe are seeking a dedicated professional to join our Recovery and RTW Team as a Case Manager. In this role, you will have the opportunity to make a positive impact on someone's life every day.Job DescriptionThis is a challenging and rewarding role that requires strong customer service skills, excellent time management, and the ability to...
-
Melbourne, Victoria, Australia Gallagher Bassett Full timeEstablished in 1927, Gallagher Bassett is a leading provider of claims services and solutions. As a Claims Accounts Officer, you will be part of our Payments Team, working on a part-time basis (2 days per week). This role offers a unique opportunity to develop your skills and experience, with the potential for career advancement in the worker's compensation...
-
Compensation Specialist
3 weeks ago
Melbourne, Victoria, Australia Gallagher Bassett Full timeAt Gallagher Bassett, we're seeking a skilled Impairment Benefits Specialist to join our team on a 12-month contract. This technical role involves completing thorough assessments of Impairment claims for injured workers, in addition to their primary claim.As an IBS, you'll determine eligibility for lump sum impairment payments for injured workers who have...
-
Melbourne, Victoria, Australia Aon Full timeAbout AonAon is a global leader in risk management, insurance and reinsurance brokerage, and human resources consulting. We help our clients make better decisions about risk and capital.With over 50,000 employees in 120 countries, Aon has the scale, expertise and resources to help our clients navigate even the most complex risks.Job DescriptionWe are seeking...
-
Trainee Role in Claims Management
6 days ago
Melbourne, Victoria, Australia EML Group Full timeAbout the RoleWe have multiple entry-level roles available in our claims teams where you will manage a portfolio of workers' compensation claims and liaise with injured workers, employers, and their treating health practitioners.Your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return...
-
Claims Management Specialist
6 days ago
Melbourne, Victoria, Australia Allianz Australia Full timeClaims Management ProfessionalWe are seeking an experienced Claims Management Professional to join our team at Allianz Australia. As a Claims Management Professional, you will provide technical and legal knowledge to claims staff and customers, supporting their growth and development while ensuring operational controls and processes are in place.About the...
-
Claims Expert and Mentor
4 weeks ago
Melbourne, Victoria, Australia Gallagher Full timeAbout the RoleAs a Technical Claims Specialist, you will be responsible for providing expert technical and legislative claims expertise and Workers Compensation knowledge. You will coach and mentor claims staff on complex claims matters, leveraging your expertise in Workers Compensation legislation to review and endorse claims decisions.Key...
Workers Compensation Claims Manager
1 month ago
About the Role:
Amazon Australia Company Pty Ltd is seeking a skilled Workers Compensation Claims Manager to join our team. As a key member of our risk management team, you will play a critical role in providing exceptional support and care to our associates who have been injured or fallen ill.
Key Responsibilities:
- Act as the point of notification and contact for associates and internal stakeholders regarding any incident or injury that could or has resulted in a Workers' Compensation claim.
- Drive stakeholder compliance with Workers Compensation regulations and Amazon procedures and processes to influence positive business and individual outcomes.
- Proactively manage workers' compensation claims to minimize lost time, facilitate sustainable return to work outcomes, and promote best practice injury management support.
- Advise, coach, collaborate and proactively support injured associates, managers, HR, WHS, and all relevant internal stakeholders on return-to-work processes to facilitate positive outcomes that align with operational needs.
- Implement early intervention strategies and processes to assist injured associates in returning to work that is reflective of medical guidelines.
- Manage and develop tailored return-to-work plans with relevant stakeholders.
- Review claims costs with the Insurers and formulate strategies to minimize the financial impacts of disability on the business.
- Manage appeals processes for each claim within the designated customer group.
- Manage claims administrative needs to ensure case management processes are followed.
- Facilitate training and development initiatives as required with key stakeholders.
- Commitment to continuous quality improvement through review of claims performance from reporting, data analysis, and qualitative review with relevant stakeholders.
- Available for domestic and potentially international travel.
Requirements:
- 5+ years of industry experience across national workers' compensation frameworks (occupational rehabilitation, occupational health, insurance, or case management)
- In-depth knowledge and solid understanding of VIC and NSW workers' compensation legislation
- Bachelor's degree in a field related to occupational health and safety, claims/injury management and allied health
- Return to Work Coordinator certification
- Demonstrated communication skills (verbal and written)
- Ability to negotiate and collaborate effectively
- Experience with occupational injury management/recovery at work programs
- An understanding of evidence-based recovery at work approaches, biopsychosocial approaches to health
Preferred Qualifications:
- Strong capacity to deal with ambiguity and a constantly transforming environment
- Strong interpersonal and communication skills, with ability to professionally communicate both verbally and written with stakeholders, recognizing and appropriately responding to others' perspectives
About Amazon:
At Amazon Australia Company Pty Ltd, we are committed to being the most customer-centric company, the best employer, and the safest place to work on earth. We are seeking talented individuals who share our passion for innovation, customer obsession, and operational excellence.
We are an equal opportunities employer:
Amazon Australia Company Pty Ltd is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and are an Australian Disability Enterprise (ADE) certified employer.
How to Apply:
To apply for this role, please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you
Working at Amazon:
At Amazon Australia Company Pty Ltd, we offer a range of benefits and perks to our employees, including competitive salaries, comprehensive health insurance, and opportunities for career growth and development. We are committed to providing a safe and inclusive work environment that supports the well-being of our employees and their families.
Amazon's Indigenous Employment Strategy:
Amazon Australia Company Pty Ltd is committed to increasing Indigenous employment opportunities across our business. We have a dedicated Indigenous employment strategy that aims to increase the representation of Indigenous Australians in our workforce. We invite applications from Indigenous Australians who are interested in pursuing a career with Amazon.
Amazon's COVID-19 Response:
At Amazon Australia Company Pty Ltd, we are committed to maintaining a safe and healthy work environment for our employees and customers. We have implemented a range of measures to prevent the spread of COVID-19, including social distancing protocols, enhanced cleaning and sanitization procedures, and remote work options. We encourage our employees to follow government guidelines and take all necessary precautions to protect themselves and others.
