Wildlife Conservation Officer

5 days ago


Cowes, Victoria, Australia Phillip Island Nature Parks Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Visitor Experience Officer. As a key member of our team, you will be responsible for providing exceptional experiences to our visitors, ensuring they have a memorable and enjoyable time at our nature parks.

Key Responsibilities
  • Deliver outstanding customer service to visitors, responding to their queries and providing information about our parks and wildlife.
  • Work collaboratively with our team to ensure a seamless and engaging experience for visitors, including providing guidance and support as needed.
  • Contribute to the development and implementation of programs and activities that promote conservation and education, aligning with our organization's values and mission.
  • Assist with the management of our ticketing and sales systems, ensuring accurate and efficient transactions.
  • Participate in ongoing training and professional development to enhance your skills and knowledge, staying up-to-date with industry best practices and trends.
What We Offer

As a Visitor Experience Officer with Phillip Island Nature Parks, you will have the opportunity to work in a dynamic and supportive environment, surrounded by like-minded individuals who share your passion for conservation and wildlife protection. We offer a range of benefits, including:

  • A competitive hourly rate, inclusive of an allowance for working on public holidays and weekends.
  • A fixed-term contract, with opportunities for ongoing employment and career advancement.
  • A flexible and inclusive work environment, with a focus on work-life balance and employee well-being.
Requirements

To be successful in this role, you will need to possess:

  • High-level customer service skills, with experience in providing exceptional experiences to visitors.
  • Previous experience in visitor engagement, sales, and service duties within a fast-paced environment.
  • Ability to communicate effectively with visitors, including those with diverse backgrounds and languages.
  • Basic computer skills, including proficiency in Microsoft Office and point-of-sale systems.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and problem-solving.
How to Apply

If you are a motivated and customer-focused individual who is passionate about wildlife conservation and education, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, addressing the key selection criteria, to [insert contact information].



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