Front Office Clerk

3 months ago

Melbourne, Australia Ramsay Health Care Full time

**Front Office Clerk
- Night Duty**

**Accident and Emergency Administration**

**Peninsula Private Hospital, Langwarrin**
- **Casual position**:

- Enjoy flexible hours for **better work life balance**:

- **Enjoy flexible scheduling **tailored to your preferences
- Unlock a diverse array of **employee benefits and programs.**

**About the Role**

**We are looking for someone special who is flexible, highly organised and enthusiastic to join our Accident & Emergency Administrative team as Night Duty Office Clerk. This role also has the potential for some day and evening shifts.**

As a team member, **you will be at the heart of our administrative operations** ensuring seamless coordination and support within our private Accident & Emergency department. Duties include (but not limited to):

- Adapting and being flexible to assist other areas of the business as needed, including attending the Front Reception and Emergency Reception, or addressing Patient Services inquiries.
- Efficiently checking-in patients and managing ambulance arrivals
- Proficiently handling cash and EFTPOS transactions and providing informed financial consent information
- Skillfully processing patient billing and liaising with third parties such as Medicare, DVA and Workcover
- Verifying fund coverage and generating self-funding quotes.
- Coordinating with a large and friendly clinical staff team to ensure a smooth patience experience
- Precise data entry using multiple computer systems to ensure patient information is updated
- Scanning patient documentation
- Providing various administrative support to relevant departments.

**Your contribution makes a real impact**

In this role, you will report to the Front Office Manager and work closely with a supportive and respected team.

**About You**

Your outstanding ability to thrive in both a team and independent work setting, often requiring quick thinking to meet daily challenges in a dynamic environment, is a valuable asset for this role.

You will also bring:

- **Desired Qualification**: Ideally a Certificate in Medical Terminology
- **Tech Savvy**: Previous experience with hospital mainframe systems and strong computer literacy including proficient keyboard and MS Office.
- **Industry Experience**: Previous roles in Hospital, Medical Reception, or Health Fund environments are highly desired
- **Adaptability**: Adept at navigating multiple computer systems in a fast paced setting.
- **Keen Eye for Detail**: Meticulous attention to detail, with the ability to work independently
- **Time Management**: Skilful at completing tasks within designated timeframes.

**Remuneration**:On offer is base hourly rate ranging from $34.23 per hour + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

**The Hospital**

Owned and operated by Ramsay Health Care, Australia's largest and most respected private hospital operator, **Peninsula Private Hospital** is an acute emergency, surgical, medical, cardiac and obstetric facility located in the bayside suburb of Frankston in Melbourne's southeast.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**To Apply**

**Requirements**:

- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- Depending on the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

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