Administration Clerk

4 months ago

Melbourne, Australia Ramsay Health Care Full time

**Administration Clerk/ Business Office Clerk**

**Take your admin skills to the next level as part of the Ramsay Team**
- Access counselling, **wellbeing services**, legal & financial assistance
- **Enjoy benefits** such as paid parental leave, study leave and the option to buy extra annual leave.

**About the Role**

As an Admin/Business Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.

Responsibilities of this job may include:

- Admission scheduling processes to ensure appropriate bed management and utilisation
- Pre-booking and Fund Checking patients
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Compilation and management of patient admission papers and clinical notes.

Key to this role will also be the availability to work a rotating roster

**About You**

To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment.

You will also bring:

- Computer literacy including the Microsoft Office suite of programs
- Experience in a medical setting will be highly desired, though not essential.
- Experience with Patient Management Systems is highly desired not essential
- Strong communication and interpersonal skills to manage a busy workflow of admissions and discharges
- comfortable working in a team of doctors, nurses, pathologists, administrators, and non-clinical staff.

**Remuneration**

Will be based on experience level

**About the Hospital**

At The Avenue we have an excellent reputation for a high commitment to customer service, staff satisfaction and quality improvement. Patient health, safety and comfort are a priority, and The Avenue Hospital continually monitors and evaluates its performance to achieve this critical outcome.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply

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