Front Office Clerk

6 months ago

Melbourne, Australia Ramsay Health Care Full time

**Front Office Clerk - Casual positions**

**We offer strong, flexible career paths and provide unique opportunities to work across Ramsay’s global network of facilities**

**Join us and we will**:

- Value your strengths
- Appreciate your contribution
- Support you to learn and grow

**About the Role**

As a Front office clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital, in our front office receptions.

Responsibilities of this job may include:

- Admission scheduling processes to ensure appropriate bed management and utilisation
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Compilation and management of patient admission papers and clinical notes.
- Admissions and discharges of patients

**Your Skills and Experience**

Essential to this role is previous administrative experience, ideally within the health care industry. Strong customer service and relationship development skills will be key as you will be regularly interacting with patients, staff and hospital stakeholders in the course of your duties.
- Willingness to learn new things and contribute effectively to a team environment
- Strong computer and typing skills (experience in Meditech, Medtech32 and Microsoft Office highly desirable)
- Any certificates in Medical Administration or Medical Terminology will be highly regarded.
- Experience in processing Health Fund Documentation will also be highly regarded.

**About Ramsay**

Owned and operated by Ramsay Health Care, Australia's largest and most respected operator of private hospitals, Linacre Private Hospital is an acute 62-bed Surgical and Medical hospital situated in the bayside suburb of Hampton in Victoria.

The Hospital has 3 Operating Theatres, 2 Procedure Rooms, a Day Surgery unit, and a 4 bed High Dependency unit. It also offers on-site Radiology and Pathology services, Physiotherapy services and busy specialist consulting suites. A comprehensive range of services is offered including Breast Surgery, ENT, Gastrointestinal Surgery, General Surgery, Orthopaedic Surgery, Plastic Surgery, Urology and Vascular Surgery. Linacre Private Hospital has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**How to apply**
- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

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