Business Office Clerk

3 weeks ago

Melbourne, Australia Ramsay Health Care Full time

**Business Office Clerk**

**Waverley Private Hospital**

Part Time and Casual Opportunities

**About The Role**

As our Administrative Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.

Key responsibilities of this job include:

- Assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.
- Admission scheduling processes to ensure appropriate bed management and utilisation
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.

**Your Skills and Experiences**
- To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
- The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.
- You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.
- Computer literacy including the Microsoft Office suite of programsExperience either in a medical administration setting or a reception role will be ideal.
- Experience with Patient Management Systems, ideally Meditech, is highly desired, though not essential.

**About the organisation**:
Waverley Private Hospital is a 98 bed acute/surgical facility located in the Eastern Suburbs of Melbourne. Waverley Private Hospital has been an active contributor to the healthcare needs of the local communities of Eastern and South Eastern Melbourne since 1972. We pride ourselves on providing excellent standards of healthcare in a friendly and caring environment.

Our hospital surgical/medical ward features only private rooms each with their own ensuites. In maternity, all our patients are provided with a private room with the option for partners to stay. All our private rooms have flat screen TV’s, Foxtel and Wi-Fi access.

At Waverley Private Hospital we have seven operating theatres including a Day Procedure Unit. All departments are staffed by experienced and skilled health care professionals, who are familiar with the latest developments and research in their respective fields. Our staff are dedicated to providing the highest standard of care to patients.

**Benefits**
- Access our flexible work opportunities and **have a say in your roster times**:

- **Flexible Leave Program**: purchase additional annual leave
- Free access to 18,000 upskilling courses via a **LinkedIn learning subscription**:

- **Study leave**:

- Ramsay employees and their families are eligible for a **fitness passport** - to help achieve your wellness goals with a discounted gym membership
- **Discounts off hospital and extras private health** insurance - you’ll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
- **Hospital, Allied Health & Pharmacy discounts**:

- **Paid parental leave**
- Casual employees may not be able to access all benefits

**Requirements**:
***Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

**How to apply

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