Business Office Clerk

6 months ago

Melbourne, Australia Ramsay Health Care Full time

**Business Office Clerk**

**Front Office**

**The Avenue Private Hospital, Windsor**
- **Casual positions **with** potential for permanent roles**:

- **Enjoy flexible scheduling **tailored to your preferences.
- Take advantage of opportunities for** professional development and support.**

**We are actively looking for a skilled and flexible Business Office Clerk.**

In this role you will:

- **Provide administrative support to patients and their families** upon arrival at the hospital.
- Assist reception, administration, and clinical teams by **coordinating clerical needs from admission to discharge for patients.**

**Key responsibilities of this job include**:

- Admission scheduling processes to ensure appropriate bed management and utilisation.
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.

**Your Skills and Experiences**

To excel in this position, you will need **enthusiasm for customer service, adeptness in managing a busy environment, empathy, and strong communication skills**. Comfortable working in a team and diverse healthcare professionals and non-clinical staff.

**You will also bring**:

- Proficient in Microsoft Office Suite
- Prior experience in **medical administration or reception preferred but not essential**:

- **Familiarity with Patient Management Systems**, preferably Meditech, advantageous but not mandatory.

**Remunerations**:Attractive hourly rates + casual loading + superannuation based on experience level

**About the Hospital**

Our hospital has 11 operating theatres, large day surgery centre, a High Dependency Unit, a Dermatology Centre and advanced interventional imaging services (including MRI, CT and Ultrasound), Comprehensive Pathology, Pharmacy, Physiotherapy, Occupational Therapy, Dietetics, Pre-Admission and Discharge Planning services are also available onsite.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_** casual employees may not be eligible for all benefits.

**To Apply**

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

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