Ward Clerk

6 months ago

Melbourne, Australia Ramsay Health Care Full time

**Ward Clerk** - **2 X permanent part-time roles** **available**

**Join us if you’re looking for a rewarding career that**:

- Values your strengths and passion for excellent customer service.
- Appreciates your contributions.
- Supports you to learn and grow.

**About the Role**

You must be passionate and enthusiastic about being in the front line dealing with, the public, our patients and our staff. You must also enjoy a varied and fast paced administration role. The successful Applicant would need to be flexible and have strong interpersonal and time management skills.

As a Ward Clerk you will be responsible for:

- Perform a broad range of administrative duties including:

- Managing a busy reception desk
- Answering phone calls
- Preparing admission paperwork
- Maintain accurate and effective record management systems including preparation of medical records.
- Perform health fund checks.
- Management the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry

**About you**

To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values. You will have exceptional communication skills, superior problem solving and conflict resolution abilities. This role calls for individuals with a strong capacity to manage a variety of administrative tasks and priorities over the course of the workday.

**Key Selection Criteria**

Essential:

- Excellent communication and high-level customer service and communication skills
- Highly developed organisational skills
- Demonstrated accurate data entry and strong attention to detail.
- Demonstrated organisational skills with the ability to prioritise workload and meet deadlines.
- Willingness to be flexible and take on additional shifts as requested.
- Advanced experience with Microsoft Office (Outlook, Word, and Excel)

Desirable:

- Demonstrated minimum 1 year experience in a hospital/medical administrative position
- Demonstrated knowledge of medical terminology
- Experience with Meditech Patient Administrative System (PAS) or similar PAS

**About the Hospital**

Ramsay Clinic Albert Road is a dedicated mental health care facility in the heart of Melbourne.

We offer acute inpatient services, neurostimulation services and a wide range of day and community programs for people requiring treatment for mood and anxiety disorders, psychosis, addictions, trauma, and post-traumatic stress disorder.

We take a holistic approach to care, providing individualised support that is delivered by a multidisciplinary team of healthcare professionals.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**How to apply**

Applications made by recruitment agencies will not be considered.
- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

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