Complaints and Investigations Officer

The Architects Registration Board of Victoria (ARBV) is a self-funding statutory authority which has as its primary responsibilities the registration of architects and approval of architectural companies/partnerships, the regulation of the professional conduct of architects (including complaints) and the regulation of prescribed terms linked to the practise...

Location: Melbourne | CBD Job type: Full time / 12 Organisation: Office of the Ombudsman Victoria **Salary**: $95,102 - $107,905 Occupation: Regulatory Governance and Compliance Reference: VG/SF/IN/1819879 The Investigation Officer role works in the Investigations team and provides timely, complaint handling, assessment and investigation expertise...

**Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH100257_1680058731 **Contact** Daniel Clifford **Posted** about 5 hours ago **The Client and Role**: We are currently working with a global financial services organisation that requires multiple Complaints Officers with experience in the superannuation...

**Work with a leading Melbourne organisation, contribute to the ongoing development of a professional complaint resolution service**: - **You will be responsible for processing and investigating all customer feedback cases in a timely manner, providing exceptional customer experience**: - **Initial 3 month contract | CBD location** You will be working for...

Location: Melbourne | CBD Job type: Full time / 12 months Organisation: Office of the Ombudsman Victoria **Salary**: $95,102 - $107,905 Occupation: Regulatory Governance and Compliance Reference: VG/SF/ER/1818905 The role is responsible for receiving inbound contact from the public via a variety of digital channels, undertaking initial research, making...

The position requires demonstrated experience in handling complaints in an integrity or oversight context, or experience in a complaints, compliance, alternate dispute resolution or investigations role. A tertiary qualification in a relevant discipline such as criminal justice, law, public sector administration, alternate dispute resolution or investigations...

4 month contract - possibility of extension - Immediate start - we are ready when you are! - $60 + Super per hour | Hybrid working options | Melbourne CBD Are you passionate about ensuring fairness and accountability in consumer services? Our client seeks a dedicated Investigations Officer to join the team in handling complaints from customers regarding...

Location: Melbourne | CBD Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $74,580 - $90,558 Occupation: Administration/Secretarial Reference: VG/1801384 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get...

In this role, you will be investigating, reconciliating and writing assessments about complaints. This full time hybrid role is based in Melbourne Central, is a sweet 3 - 6 month contract with a possible extension starting asap. **Job Details**: - 3- 6 Month Contract - Possible extension - Melbourne Central - Close to public transport - Attractive hourly...

Location: Melbourne | CBD Job type: Full time Organisation: Victorian Inspectorate **Salary**: $91,418 - $103,725 Occupation: Regulatory Governance and Compliance Reference: VG/VI0038A - This opportunity is for you, if you would enjoy: - Strengthening Victoria’s integrity system; - Being part of the checks and balances that positively influence the...

The Victorian Ombudsman (VO) is independent of Government and answerable to the Victorian Parliament, in part through the Integrity and Oversight Committee of the Parliament. The VO provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector,...

australia melbourne contract up to au$55.24 per hour**The opportunity** Our client is a community focused Regulatory Federal Government Agency. They have an exciting opportunity available for multiple APS5 Complaints Officers to join the Outstanding Matters Team in resolving complaints about the quality and safety of services and supports by NDIS providers...

Respond to Complaints and feedback from victims of crime - Ongoing position - VPS3: $74,580 - $90,558 + superannuation The Department of Justice and Community Safety are seeking a Complaints and Feedback Officer to join the new Victims of Crime Financial Assistance Scheme. This role maintains records of incoming complaints, recommendations, and resolutions,...

Location: Melbourne | CBD Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $134,593 - $180,115 Occupation: Other Reference: VG/D01732AUGUST2024 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things...

Utilise your management expertise to provide support and advice to the Police Racing Victims and Coordination branch - Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 6: $134,593 - $180,115 plus superannuation. **About Us**: An exciting new role exists at the Racing Integrity...

flexhive is your on-demand talent platform. We are seeking experienced Grants/Assessors/Complaints Officer across several Victorian government agencies. This job will help you learn and gain exposure to various government bodies. Join our dynamic and dedicated team as a Grants/Assessor/Complaints Officer, where you will have the opportunity to work with...

Utilise your investigations expertise to provide support and advice to the Integrity and Reviews branch - Fixed-Term (12 months), Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 4: $92,332 - $104,762 plus superannuation. **About Us**: The Department of Justice and Community Safety (DJCS)...

australia melbourne contract up to au$55.24 per hour**The opportunity** Our client is a community focused Regulatory Federal Government Agency. They have an exciting opportunity available for multiple APS5 Senior Complaints Officers to join the Outstanding Matters Team in resolving complaints about the quality and safety of services and supports by NDIS...

**About us**: Part of the Certane Group, Diversa Trustees Limited (DTL) and its related company CCSL Limited are both specialist Trustee companies focussing on superannuation funds in Australia, including retail master trusts, corporate funds, platform (wraps), Pooled Superannuation Trusts, Eligible Rollover Funds and insurance only funds. Both companies...

**About US** UniSuper is a place for people who want to make a difference in their work and the world. As one of Australia’s largest super funds you will join an inclusive team of passionate people focused on creating a great retirement outcome for our members. You will be empowered to grow your career and contribute from day one in an organisation that...