Complaints Officer

An exciting Permanent role is available within CJS as a full-time **Complaints Officer** This role is full time permanent role and Internal role. As a Complaints Officer, this role will see you Utilise your strong attention to detail and professional writing skills as you respond to customer queries via written correspondence. You will need to clearly...

**Complaints Officer** **What can you expect?** What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. This means that great performers are greatly rewarded. We pride ourselves on providing...

**Complaints Officer** **What can you expect?** What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. This means that great performers are greatly rewarded. We pride ourselves on providing...

**Overview** Investigate and coordinate complaints activity, providing a robust and transparent complaints process that will improve member experience and enable mutually satisfactory outcomes. Identify any permanent corrective actions and make recommendations where possible to reduce business risk and eliminate repeat activity. **Key Accountabilities and...

Location: Melbourne | CBD Job type: Full time / 12 months Organisation: Office of the Ombudsman Victoria **Salary**: $95,102 - $107,905 Occupation: Regulatory Governance and Compliance Reference: VG/SF/ER/1818905 The role is responsible for receiving inbound contact from the public via a variety of digital channels, undertaking initial research, making...

australia melbourne contract au$43.82 - au$55.24 per hour**The opportunity** Our client is a community focused Federal Government Agency. They have an exciting opportunity available for multiple APS 4 & 5 Ministerial Complaints Officers to join the Internal Reviews Team in ensuring the resolution of complaints are completed in a timely manner and in...

**Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH101742_1683866498 **Contact** Anita Fonseka **Posted** about 3 hours ago **The role** This Government Department is seeking an experienced Employee Complaints Officer to provide advice on employee conduct complaints. It is a 6 months contract role...

The position requires demonstrated experience in handling complaints in an integrity or oversight context, or experience in a complaints, compliance, alternate dispute resolution or investigations role. A tertiary qualification in a relevant discipline such as social sciences, psychology, criminal justice, law, alternate dispute resolution or investigations...

**Job Details**: **Location** Melbourne **Salary** Up to AU$55.24 per hour **Job Type** Full Time **Ref** BBBH99760_1682320373 **Contact** Samuel Beckett **Posted** about 1 hour ago **Opportunity** Great 12 month hourly rate contract opportunities based in Broadmeadows or Geelong, APS5 level paying $55.24 per hour + Super. This is your...

**Job Details**: **Location** Melbourne **Salary** Up to AU$55.24 per hour **Job Type** Full Time **Ref** BBBH99760_1678933524 **Contact** Samuel Beckett **Posted** 11 minutes ago **Opportunity** Great 12 month hourly rate contract opportunities based in Broadmeadows or Geelong, APS5 level paying $55.24 per hour + Super. This is your opportunity...

Our client, a Federal Agency, is looking for a Complaints Officer - APS5 Level to join their team. The Complaints Officer - APS5 Level is accountable under limited supervision to undertake moderately complex to complex work. Legislation, policies, procedures, standards, methodologies and precedents guide the position as it manages and coordinates resolution...

12-month contract | Broadmeadows | $43 per hour | Multiple roles available | Hybrid **Your new company** Operating from Broadmeadows, this Federal Government organisation are seeking multiple APS4 Complaints Officers to join their team in a full-time capacity, in a 12-month contractual basis. They are seeking suitable professionals who hold the ability to...

**Work type**: Fixed term Full time, Secondment **Location**: VIC- Melbourne CBD **10 Month Fixed Term Opportunity** Working within a small team of data analysts, you will review and categorize customer complaints, in line with complaints classification framework. **It’s more than a career at NAB. It’s about more opportunity, more moments to make a...

**Work with a leading Melbourne organisation, contribute to the ongoing development of a professional complaint resolution service**: - **You will be responsible for processing and investigating all customer feedback cases in a timely manner, providing exceptional customer experience**: - **Initial 3 month contract | CBD location** You will be working for...

Location: Melbourne | CBD Job type: Full time Organisation: Victorian Inspectorate **Salary**: $91,418 - $103,725 Occupation: Customer Service/Call Centre Reference: VG/VI0037 - The Victorian Inspectorate (VI) provides oversight of integrity, accountability and investigatory bodies and their officers, and plays a key role in Victoria’s public interest...

**Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **Secondment Until End of September** Working within a small team of data analysts, you will review and categorize customer complaints, in line with complaints classification framework. **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference...

australia melbourne contract up to au$55.24 per hour**The opportunity** Our client is a community focused Regulatory Federal Government Agency. They have an exciting opportunity available for multiple APS5 Senior Complaints Officers to join the Outstanding Matters Team in resolving complaints about the quality and safety of services and supports by NDIS...

Our client is a prominent government agency with a strong commitment to improving the lives of individuals with disabilities and fostering an inclusive society. They work tirelessly to provide essential support and services to empower Australians with disabilities and their families. **About the Role**: We are seeking a skilled APS5 Complaints Officer to...

The position requires demonstrated experience in handling complaints in an integrity or oversight context, or experience in a complaints, compliance, alternate dispute resolution or investigations role. A tertiary qualification in a relevant discipline such as criminal justice, law, public sector administration, alternate dispute resolution or investigations...

Location: Melbourne | CBD Job type: Full time Organisation: Architects Registration Board of Victoria **Salary**: $72,751 - $80,545 Occupation: Regulatory Governance and Compliance Reference: VG/ARBV/LR/1647000 The Complaints and Investigations Officer supports the ARBV’s regulatory activities which includes investigations (proactive and reactive),...