Complaints Assessment Officer

The position requires demonstrated experience in handling complaints in an integrity or oversight context, or experience in a complaints, compliance, alternate dispute resolution or investigations role. A tertiary qualification in a relevant discipline such as criminal justice, law, public sector administration, alternate dispute resolution or investigations...

Location: Melbourne | CBD Job type: Fixed term / 12 Months Organisation: Health Complaints Commissioner **Salary**: $90,067 - $102,192 Occupation: Administration/Secretarial Reference: VG/1700598 ***: **Resolutions Officer, Intake & Early Resolutions** **x1 Fixed term (12 months), Full or part time** Resolutions Officers manage caseloads of...

Utilise your management expertise to provide support and advice to the Police Racing Victims and Coordination branch - Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 6: $134,593 - $180,115 plus superannuation. **About Us**: An exciting new role exists at the Racing Integrity...

Location: Melbourne | CBD Job type: Full time Organisation: Department of Justice and Community Safety **Salary**: $134,593 - $180,115 Occupation: Other Reference: VG/D01732AUGUST2024 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things...

australia melbourne contract up to au$55.24 per hour**The opportunity** Our client is a community focused Regulatory Federal Government Agency. They have an exciting opportunity available for multiple APS5 Complaints Officers to join the Outstanding Matters Team in resolving complaints about the quality and safety of services and supports by NDIS providers...

Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Health Complaints Commissioner **Salary**: $92,332 - $104,762 Occupation: Regulatory Governance and Compliance Reference: VG/DH/HCC/1774210 The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all...

**Overview** Investigate and coordinate complaints activity, providing a robust and transparent complaints process that will improve member experience and enable mutually satisfactory outcomes. Identify any permanent corrective actions and make recommendations where possible to reduce business risk and eliminate repeat activity. **Key Accountabilities and...

**Job Details**: **Location** Melbourne **Salary** Negotiable **Job Type** Full Time **Ref** BBBH100257_1680058731 **Contact** Daniel Clifford **Posted** about 5 hours ago **The Client and Role**: We are currently working with a global financial services organisation that requires multiple Complaints Officers with experience in the superannuation...

Job Overview The position reports directly to the General Manager, Integrity Operations and Policy. Working in a collaborative and multi-disciplinary environment the Manager, Complaints leads a small and expanding team to deliver the VI's complaints function and implement a Complaints Service Charter and Complaints Management Framework. The Complaints team...

Location: Melbourne | CBD Job type: Full time Organisation: Health Complaints Commissioner **Salary**: $72,751 - $88,336 Occupation: Regulatory Governance and Compliance Reference: VG/DH/HCC/490597 The office of the **Health Complaints Commissioner (HCC)** is an independent office established under the Health Complaints Act 2016 to provide health...

An exciting Permanent role is available within CJS as a full-time **Complaints Officer** This role is full time permanent role and Internal role. As a Complaints Officer, this role will see you Utilise your strong attention to detail and professional writing skills as you respond to customer queries via written correspondence. You will need to clearly...

**Complaints Officer** **What can you expect?** What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, David Bryant, is dedicated to Mercer Australia being a “people first” culture. This means that great performers are greatly rewarded. We pride ourselves on providing...

An Ongoing, Full Time opportunity currently exists, for an enthusiastic, results driven person to join the Complaints and Statutory Referrals team. As an Assessment Officer you will be responsible for case managing matters received by the Complaints and Statutory Referrals team, with core functions including the assessment and evaluation of building and/or...

Location: Melbourne | CBD Job type: Full time Organisation: Health Complaints Commissioner **Salary**: $76,817 - $93,275 Occupation: Regulatory Governance and Compliance Reference: VG/HCC00711690/00490596 The Health Complaints Commissioner (HCC) is an independent statutory officer whose role is established under the Health Complaints Act 2016. HCC...

Location: Melbourne | CBD Job type: Full time Organisation: Victorian Building Authority **Salary**: $72,751 - $80,545 Occupation: Regulatory Governance and Compliance Reference: VG/1283 Our Complaints and Statutory Referrals team are looking for a new team member with experience in complaints case management. An Ongoing, Full Time opportunity...

**Job description**: **The Organisation** *** This Government body works with people with disability, providers, and the community to deliver nationally consistent, responsive, and effective regulation of service providers. They seek to uphold the rights of, and promote the health, safety, and wellbeing of people with disability receiving supports or...

Location: Melbourne | CBD Job type: Full time / 12 months Organisation: Office of the Ombudsman Victoria **Salary**: $95,102 - $107,905 Occupation: Regulatory Governance and Compliance Reference: VG/SF/ER/1818905 The role is responsible for receiving inbound contact from the public via a variety of digital channels, undertaking initial research, making...

**About Us**The Tasmanian Government Department for Education, Children and Young People is committed to working with children and young people to ensure their safety, well-being, and education.**Job Description**We are seeking a skilled Complaints And Assessment Officer to join our team in Complaints Management Oversight. The successful candidate will...

Complaints Resolution Officer **About Cbus** Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund...

**Job Details**: **Location** Melbourne **Salary** Up to AU$53.63 per hour **Job Type** Full Time **Ref** BBBH93670_1663572350 **Contact** Samuel Beckett **Posted** about 5 hours ago **Opportunity** Great full time hourly rate contract opportunities for 12 months paying $53.63 per hour + Super, with option to extend based in either Broadmeadows...