Communications and CRM Coordinator

3 days ago


Sydney Western Suburbs, Australia Maple Community Services Full time

**About Maple Community Services**

Maple Community Services is a NDIS approved Disability Service Provider that facilities supports within Australia. We are a team of like-minded individuals working towards creating equal standards of living for people of all abilities.

Maple is on the hunt for a skilled and motivated Communications and CRM Coordinator to join the rapidly growing team and business.

**Why Maple Community Services**

Maple Community Services instils a progressive, fresh, and innovative workplace environment, where opportunities for creativity, individualism, and originality are plentiful. The business has just reached its fourth year of operation, making this career opening the perfect one for someone looking to grow within the organisation and make this space their own.

**About you**

We are looking for an enthusiastic and organised Communications and CRM Coordinator ready to take the next step in their career. This position reports into the Head of Marketing for Maple Community Services.

**Qualifications**
- 3+ years of experience in Communications or CRM or correlating Marketing Position.
- You will have a commitment and professionalism to all interactions (both internal and external).
- Demonstrated ability to think ahead and forward plan, whilst proactively suggesting new ideas in line with the business objectives
- Excellent communication skills with the ability to provide data-led recommendations and measure the effectiveness of digital activity.
- Exceptional attention to detail.
- Proficient written communication and well-versed in working with data and preparing reports and presentations.
- Proven knowledge of communications and marketing ethics, and best practices.
- Must be able to juggle multiple projects at the same time with superior time management skills and ability to work under pressure.
- Knowledge and experience using Mailchimp, Salesforce and Pardot.
- You might have a strong connection working with the community or experience working with diverse Australian communities.

**As the Communications and CRM Coordinator, your role will include but not be limited to the following roles.**
- Support the marketing manager and external contractors in developing and implementing a communications strategy designed to further company objectives.
- Lead the production of key organisational publications and documents, including creative and formal business communications.
- Lead the development and provide pivotal insights into written marketing materials including web and intranet content, campaign content, marketing collateral, newsletters, and advertising activities.
- Monitor analytics and create reports detailing the successes and areas for improvement of communications campaigns and strategies.
- Stay up to date on industry trends and make recommendations for adjustments to communications strategies and practices.
- Lead the Marketing Department’s configuration and utilisation of Salesforce and Pardot.
- Inform the customisation of our CRM platform to meet marketing and communications requirements.

If you're dedicated and ambitious, Maple Community Services is an excellent place to grow your career. Don't hesitate to apply.

Maple Community Services is in the process of deploying Salesforce across our whole business unit, and this opportunity will be the perfect someone to lead the Salesforce and Pardot Implementation for the Marketing Department.

**Salary**: $80,000.00 - $90,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- Have you received the COVID vaccine?

Work Authorisation:

- Australia (preferred)


  • Marketing Coordinator

    7 months ago


    Sydney, Australia CRM Strategy Full time

    Our mission is to become Australia’s premiere independent CRM/CX consultant, using best-in-class technology to solve complex business challenges. We’ve been the CRM space for over 26 years and are expanding our business to encompass new technology solutions to grow our capacity to serve a broader range of clients and provide them with deeply integrated...

  • CRM Coordinator

    7 months ago


    North Sydney, Australia EssilorLuxottica Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...


  • Sydney, Australia Australian Marine Conservation Society Full time

    About the role ABOUT THE ROLE As the CRM Systems Coordinator, you will be responsible for the daily administration, maintenance, and first-line support of AMCS’ Salesforce CRM and Marketing Cloud systems. This role ensures the CRM system operates smoothly, is up-to-date, and effectively supports the organisation’s operations, including fundraising...


  • Sydney Olympic Park, Australia BAI Communications Full time

    **Critical Communications Coordinator** **-** **(** **2300005S** **)** **Description** **TEAMWORK thrives here** **WHY BAI COMMUNICATIONS** At BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone. Our critical communications team actively protect our sites and keep...


  • Sydney, Australia Athena Mortgage Pty Ltd Full time

    CRM & Marketing Growth Coordinator Meet Athena, the Home Loan Wrecker Athena Home Loans burst into the industry in 2019 to shake things up and change home loans for good. We're reimagining home loans and showing Australia there's a lender on their side. Home loans are all we do. We continue to rewrite the rules of home lending, creating tools, products...


  • Sydney Western Suburbs, Australia BaptistCare Full time

    **12-Month full-time contract with possible extension | Hybrid/flexible working**: - **Join a passionate, driven and energetic team**: - **Utilise your digital marketing strengths to make a genuine difference** **About the role**: This exciting opportunity will see you working alongside the Marketing Manager, to implement, refine and monitor the digital...


  • Sydney, Australia CRM Strategy Full time

    At CRM Strategy, we’re on a mission to become Australia’s premier, independent CRM/CX consultants, using best in class technology solutions to solve complex business challenges. To support strong recent growth, we have a newly created role for a pro-active and motivated customer focused individual to join the CRM Strategy team as an Account...


  • Melbourne Eastern Suburbs, Australia Frontline Recruitment Full time

    **Marketing & Comunications Coordinator - **Bulleen** **_Strong CRM Expereince Required_** Located in Bulleen this is an award-winning, multi-outlet hospitality venue. Recognised for its great food, functions, entertainment & sport, the club caters to the needs of its members and is open to patrons of the wider community. Currently seeking a Marketing and...

  • CRM Manager

    6 months ago


    Sydney, Australia Dabble Full time

    Dabble is an online sports and racing bookmaker (licensed by the NTRC), formed in 2020 and embracing the scaleup journey. Our aim is to disrupt the game with a truly immersive socialised betting experience designed to provide evolutionary entertainment to our punters via genuine interaction and engagement. Our brand ethos, “share the experience”, means...

  • Designer

    7 months ago


    Sydney, Australia CRM Strategy Full time

    Our mission is to become Australia’s premiere independent CRM/CX consultant, using best-in-class technology to solve complex business challenges. We’ve been the CRM space for over 26 years and are expanding our business to encompass new technology solutions to grow our capacity to serve a broader range of clients and provide them with deeply integrated...

  • CRM Specialist

    3 months ago


    Sydney, Australia Digital Downunder Full time

    CRM Specialist **30th September, 2024** In this role, you will be responsible for managing CRM systems, optimising client interactions, and ensuring the successful execution of CRM initiatives on behalf of clients. You will work closely with cross-functional teams to enhance customer engagement, retention, and satisfaction for various brands and...


  • Sydney, Australia Athena Mortgage Full time

    **Meet Athena, the Home Loan Wrecker** Athena Home Loans burst into the industry in 2019 to shake things up and change home loans for good. We're reimagining home loans and showing Australia there's a lender on their side. Home loans are all we do. We continue to rewrite the rules of home lending, creating tools, products and policy that put the power back...

  • CRM Digital Executive

    2 hours ago


    Sydney, Australia TSHR Full time

    **About the Client** Our client showcases renowned brands across Fashion, Beauty, Homewares and Electronics in the digital space, with a focus on customer engagement through the product journey. **Your New Career** As the CRM Digital Executive, you'll be responsible for the coordination and implementation of CRM & Digital strategy across the...

  • CRM Specialist

    7 months ago


    Sydney, Australia Bulgari Full time

    Position **About the Role** The role of a BVLGARI CRM Specialist ensures a client-centric Omnichannel approach by recruiting new clients and developing the existing clients through the definition, implementation and management of the global CRM program. Profile **Role Expectations**: - CRM: Promote, develop and manage the implementation of CRM...

  • CRM Manager

    7 months ago


    Sydney, Australia Sharp & Carter Full time

    Opportunity to join this Leading Technology and Online Marketplace Organisation - Manage company-wide CRM System from early Implementation to Optimisation - $120,000 - $130,000 base + super | North Sydney | Hybrid Working Model **About the Role** The CRM Manager will play a key role in optimising the relationships that the business has with its customers....


  • North Sydney, Australia Gidget Foundation Australia Full time

    Digital and Community Fundraising Coordinator Role Description About Gidget Foundation Australia: Gidget Foundation Australia (GFA) is a not-for-profit organisation that supports the emotional wellbeing of expectant and new parents to ensure those in need receive timely, appropriate, and specialist care. About the role: The Digital and Community...

  • CRM Manager

    7 months ago


    Sydney, Australia Mable Full time

    Due to exciting business growth, the CRM & Lifecycle Team is hiring a CRM Manager. This role will own B2B Lifecycle comms for the business, and develop marketing automation strategies for our key customer segments across both B2B & B2C audiences. This position reports into the Head of CRM Lifecycle and Retention. The CRM & Lifecycle Team team is part of the...

  • CRM Manager

    1 week ago


    Sydney, Australia OFX Full time

    Company Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...


  • Sydney, Australia Compare Club Full time

    Key leadership role, lucrative base salary, flexible working - Vibrant & inclusive culture where achievement is valued & celebrated - Work for an innovative and secure organisation with big growth plans **Compare Club**, we created a fun, energetic, engaging environment where we recognise & invest in the talent we have onboard. The **Lifecycle CRM...


  • Sydney Western Suburbs, Australia NSW Office of the Secretary Full time

    **_Do you want your work to make a difference for NSW?_** - Working to protect the state’s environment and heritage._ - **Temporary full-time opportunity up to 30th Jun 2025 with possibility for extension or conversion to ongoing, 35 hrs/week**: - **Office based in Parramatta, flexible working supported**: - **Salary relative to experience, and ranges...