Designer

2 weeks ago

Sydney, Australia CRM Strategy Full time

Our mission is to become Australia’s premiere independent CRM/CX consultant, using best-in-class technology to solve complex business challenges. We’ve been the CRM space for over 26 years and are expanding our business to encompass new technology solutions to grow our capacity to serve a broader range of clients and provide them with deeply integrated customer experience technologies. Digital transformation is the name of our game, and we work with our clients to help them grow using a philosophy of strategy supported by technology.

We need someone to help tell our story.

CRM Strategy produces content across a range of channels, including web, social, print, video and more. We’re looking for a Designer with a strong background in corporate communication and branding who knows how to produce work that’s both creatively and technically outstanding. This is an amazing opportunity to get involved at a brand level and put a stamp on our look and communications. Duties will include reviewing current website, social and other digital assets, and reworking where necessary to deliver final graphics. Working with the Marketing Manager, you’ll design and deliver graphic elements to support campaigns, web, social and print-based activities.

To be successful, you will need to have experience in designing for digital campaigns, together with a common-sense approach to managing concurrent projects. Working knowledge of common WordPress page-builders is a must.

**Designer Responsibilities**:

- Review current design assets and work with the Marketing Manager to produce a unified brand-look
- Produce and maintain a style guide for the company
- Design and deliver branded document templates
- Ensure design elements consistent across all channels
- Create new graphic assets to support upcoming campaigns
- Create top and tail elements for video training and marketing projects
- Maintain the look of the website
- Create assets for social campaigns
- Desirable - Assist with limited animation or editing of video assets

**Designer Requirements**:

- Visual storyteller
- Fluent with current AI generative tools
- Outstanding portfolio of corporate design work
- Practical understanding of image optimisation for web
- Minimum of 3+ years’ related job experience
- Self-starter
- Be a critical thinker with strong problem-solving skills
- Ability to extract a brief from a range of stakeholders
- Exceptional time management and communications skills
- Able to work effectively in a fast-paced environment with the capacity to manage shifting priorities
- Understand current marketing and design trends
- The ability to manage multiple campaigns running at the same time

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