CRM Coordinator

2 weeks ago

North Sydney, Australia EssilorLuxottica Full time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.

Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.

**Position**:CRM Coordinator

**Position ID**: 810834

**Position Locaton**: North Sydney, Australia

**Position Salary**:$62,000- $72,000 AUD

**Your Opportunity**

We are looking for a driven and passionate CRM Coordinator where you will be responsible for collaborating with the global teams on planning, implementing, and reporting on all direct marketing campaigns and programs the retail brands for Australia and New Zealand. This exciting role will allow you to talk to our customer base through the voice of the brand, each communication driving different results:
**You will be responsible for**:

- Working both independently, with wider team and internal stakeholders to deliver all aspects of EssilorLuxottica’s CRM campaigns.
- Executing campaigns using both internal and external tools.
- Customer retention and acquisition campaign targeting
- Set-up, maintenance and integrity of the campaigns in the database
- Execute and assist in preparation and print coordination of DM activity, including use of internal/external tools to segment
- Assist in the documentation and monitoring of the CRM budget
- Ensure timely upload, management and reconciliation of acquired customer data from business acquisitions and manage store rebrands from a data perspective.
- Assist in administration maintenance of CRM support files to ensure data integrity in communication
- Management of the CRM inbox, handling enquiries from the business.
- Manage and effectively liaise with suppliers and internal customers to ensure program timelines are met.
- Manage campaign budgets to ensure efficient use of funds and timely/accurate budget report updates
- Campaign analysis - reviewing campaign success and timely reporting on learnings.

**To be successful, you will have**:

- Exceptional communication skills and a desire to give the best customer service possible
- Organisational, planning and problem-solving skills
- Proven direct marketing campaign and project management skills
- Strong Microsoft Excel and Word skills
- Strong negotiating and influencing skills
- 2 years’ experience in direct marketing/CRM roles
- A high attention to detail to ensure quality of information and standard of work
- Proven experience managing internal, external and vendor relationships
- Significant drive and determination to make things happen by acting on initiative
- Experience with SAP CRM Campaign Management and software is desirable\

**Working at EssilorLuxottica**

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:

- A generous yearly product allowance for you to spend across our portfolio of brands
- Discounted products for family & friends
- Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage.
- Abundance of local cafes, a major shopping centre and close to public transport facilities
- Wide range of career opportunities across the EssilorLuxottica family
- Options for a hybrid working environment

**Next Steps**

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

  • Marketing Coordinator

    3 weeks ago

    Sydney, Australia CRM Strategy Full time

    Our mission is to become Australia’s premiere independent CRM/CX consultant, using best-in-class technology to solve complex business challenges. We’ve been the CRM space for over 26 years and are expanding our business to encompass new technology solutions to grow our capacity to serve a broader range of clients and provide them with deeply integrated...

  • Marketing Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia CRM Strategy Full time

    Our mission is to become Australia's premiere independent CRM/CX consultant, using best-in-class technology to solve complex business challenges. We've been the CRM space for over 26 years and are expanding our business to encompass new technology solutions to grow our capacity to serve a broader range of clients and provide them with deeply integrated...

  • digital crm coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Randstad Full time

    Your New Company:Our client, a leading global retail company, is seeking enthusiastic and talented individuals to join their innovative team.We are currently hiring for two dynamic positions: eCommerce & Digital Coordinator and eCommerce & CRM CoordinatorYour New Role:The eCommerce & CRM Coordinator supports the digital marketing execution to ensure growth...

  • eCommerce & CRM Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your New Company:Our client, a leading global retail company, is seeking enthusiastic and talented individuals to join their innovative team. We are currently hiring for two dynamic positions: eCommerce & Digital Coordinator and eCommerce & CRM Coordinator.Your New Role:The eCommerce & CRM Coordinator supports the digital marketing execution to ensure growth...

  • eCommerce & CRM Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your New Company:Our client, a Leading Global Retail Company located in Western Sydney, is seeking enthusiastic and talented individuals to join their innovative team. We are currently hiring for two dynamic positions: eCommerce & Digital Coordinator and eCommerce & CRM Coordinator.Your New Role:The eCommerce & CRM Coordinator supports the digital marketing...

  • eCommerce & CRM Coordinator

    1 month ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your New Company:Our client, a leading global retail company, is seeking enthusiastic and talented individuals to join their innovative team. We are currently hiring for two dynamic positions: eCommerce & Digital Coordinator and eCommerce & CRM Coordinator.Your New Role:The eCommerce & CRM Coordinator supports the digital marketing execution to ensure growth...

  • eCommerce & CRM Coordinator

    4 weeks ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your New Company:Our client, a leading global retail company, is seeking enthusiastic and talented individuals to join their innovative team. We are currently hiring for two dynamic positions: eCommerce & Digital Coordinator and eCommerce & CRM Coordinator.Your New Role:The eCommerce & CRM Coordinator supports the digital marketing execution to ensure growth...

  • Digital CRM Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Randstad Full time

    Your New Company:Our client, a leading global retail company, is seeking enthusiastic and talented individuals to join their innovative team. We are currently hiring for two dynamic positions: eCommerce & Digital Coordinator and eCommerce & CRM Coordinator.Your New Role:The eCommerce & CRM Coordinator supports the digital marketing execution to ensure growth...

  • CRM Coordinator

    3 weeks ago

    Sydney, Australia Hatch Full time

    ** This role is at Employment Hero (not for Hatch)** Hatch is supporting Employment Hero to find a great CRM Coordinator to join their Marketing team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Employment Hero. **About the role at Employment...

  • Email Marketing

    1 month ago

    Sydney, Australia Sharp & Carter Full time

    About the RoleReporting to the CRM manager, you will be working in a fast paced and dynamic environment on behalf of one of the country's most recognised and digitally progressive retailers.  As Email Marketing & CRM Coordinator you will help drive the CRM & Loyalty Strategy by growing sessions to websites and focusing on EDM channel & CRM...

  • CRM Engagement Specialist

    3 weeks ago

    Sydney, Australia Sharp & Carter Full time

    Exciting opportunity to join an Australian, member owned NFP organisation. - Manage campaign and database reporting across National Membership Organisation - $100,000-110,000 package | Huge Growth Opportunity and Career Development **About the Role** *** Sharp and Carter are delighted to partner with this well known and loved Australian member owned...

  • CRM Manager

    3 weeks ago

    Sydney, Australia Hatch Full time

    ** This role is at Splend (not for Hatch)** Hatch is supporting Splend to find a great CRM Manager to join their Business Operations and Strategy team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Splend. **About the role at Splend** We are...

  • CRM Manager

    7 hours ago

    Sydney, Australia Dabble Full time

    Dabble is an online sports and racing bookmaker (licensed by the NTRC), formed in 2020 and embracing the scaleup journey. Our aim is to disrupt the game with a truly immersive socialised betting experience designed to provide evolutionary entertainment to our punters via genuine interaction and engagement. Our brand ethos, “share the experience”, means...

  • Lifecycle CRM Manager

    4 weeks ago

    Sydney, Australia Compare Club Full time

    Key leadership role, lucrative base salary - Vibrant & inclusive culture where achievement is valued & celebrated - Work for an innovative and secure organisation with big growth plans The **Lifecycle CRM Manager** is a strategic and data-driven marketing professional responsible for developing and executing multi-channel marketing programs that drive...

  • CRM Digital Executive

    2 weeks ago

    Sydney, New South Wales, Australia TSHR Full time

    About the ClientOur client showcases renowned brands across Fashion, Beauty, Homewares and Electronics in the digital space, with a focus on customer engagement through the product journey.Your New CareerAs the CRM Digital Executive, you'll be responsible for the coordination and implementation of CRM & Digital strategy across the business.Key...

  • Lifecycle CRM Manager

    2 weeks ago

    Sydney, New South Wales, Australia Compare Club Full time

    Key leadership role, lucrative base salary Vibrant & inclusive culture where achievement is valued & celebrated Work for an innovative and secure organisation with big growth plansThe Lifecycle CRM Manager is a strategic and data-driven marketing professional responsible for developing and executing multi-channel marketing programs that drive internal...

  • Lifecycle CRM Manager

    2 weeks ago

    Sydney, New South Wales, Australia Compare Club Full time

    Key leadership role, lucrative base salary, flexible working Vibrant & inclusive culture where achievement is valued & celebrated Work for an innovative and secure organisation with big growth plansCompare Club, we created a fun, energetic, engaging environment where we recognise & invest in the talent we have onboard.TheLifecycle CRM Manager is a strategic...

  • Dynamics Crm Developer

    2 weeks ago

    Sydney, New South Wales, Australia Minutes To Seconds Full time

    Sydney, Australia | Posted on 06/06/2024 At Minutes to Seconds, we match people having great skills with tailor-fitted jobs to achieve well-deserved success.We know how to match people to the right job roles to create that perfect fit.This changes the dynamics of business success and catalyzes the growth of individuals.Our aim is to provide both our...

  • CRM Digital Executive

    2 weeks ago

    Sydney, New South Wales, Australia Trak Recruiting Full time

    Contract Type: Permanent Location:Sydney, New South WalesIndustry: Marketing Salary: Negotiable Reference: BBBH10179_ Contact Name: Tamara Michaeil Job Published:March 09, :41About the ClientOur client showcases renowned brands across Fashion, Beauty, Homewares and Electronics in the digital space, with a focus on customer engagement through the product...

  • CRM Administrator

    2 months ago

    Sydney, Australia Page Personnel Full time

    Professional Growth and Development - Competitive compensation and benefits **About Our Client**: The client is a leading global hotel chain with a strong presence in multiple continents, including Australia, the Middle East, UK, Singapore, India, Indonesia, and Vietnam. They are known for their commitment to excellence in the hospitality industry and are...