CRM Manager
5 months ago
Due to exciting business growth, the CRM & Lifecycle Team is hiring a CRM Manager. This role will own B2B Lifecycle comms for the business, and develop marketing automation strategies for our key customer segments across both B2B & B2C audiences.
This position reports into the Head of CRM Lifecycle and Retention. The CRM & Lifecycle Team team is part of the wider Growth Team at Mable.
**What will I be doing?**:
- Management and ownership of B2B Lifecycle comms
- Collaboration and execution of B2C Lifecycle comms
- Manage the execution, monitoring and measurement of CRM campaigns and their success
- Lead generation strategies
- Work closely with internal business stakeholders to ensure on-time delivery of campaigns/key initiatives
- Communicate campaign performance and results
- Optimise new campaigns using data and feedback from existing and previous projects
- Ownership of lifecycle maps & process docs
- Prepare variations for A/B testing and execute test plans
- Develop and execute personalisation and segmentation strategies for key customer audiences
- Stay up-to-date with the MarTech trends and best practices
**What are we looking for?**:
- Min 3+ years hands-on experience in managing, executing and optimising CRM Campaigns
- Experience working with various Marketing Automation & Customer Engagement platforms (Braze experience preferred)
- Experience in B2B is desirable but not essential
- Experience with Salesforce is desirable but not essential
- Proficiency with the Google suite & online collaboration/ticketing tools e.g. JIRA, Coda, Confluence, etc. is desirable
- Attention to detail
- Excellent communication and stakeholder management skills
- Strong time management skills
- Passionate about MarTech and making a real impact on people’s lives
-
CRM Manager
6 months ago
Sydney, Australia Sharp & Carter Full timeOpportunity to join this Leading Technology and Online Marketplace Organisation - Manage company-wide CRM System from early Implementation to Optimisation - $120,000 - $130,000 base + super | North Sydney | Hybrid Working Model **About the Role** The CRM Manager will play a key role in optimising the relationships that the business has with its customers....
-
CRM Manager
2 months ago
Sydney, Australia Beaumont People Full timeCRM Manager Full-time permanent role, Sydney CBD (2000) based, hybrid work environment on offer. Utilise people and change management skills to contribute to transformative CRM implementation project and lead a small team to ensure smooth daily operations. Benefits on offer include...
-
CRM Manager
6 months ago
Sydney, Australia Jivaro Full timeTaking end to end ownership of the roadmap for CRM & Loyalty - Highly strategic role, within a hugely talented Marketing team - Stunning central office location with WFH flexibility An opportunity to take ownership of all CRM initiatives, formulating the strategic plan for CRM & Loyalty driving change, data segmentation & analysis & elevating customer...
-
CRM Manager
5 months ago
Sydney, Australia Dabble Full timeDabble is an online sports and racing bookmaker (licensed by the NTRC), formed in 2020 and embracing the scaleup journey. Our aim is to disrupt the game with a truly immersive socialised betting experience designed to provide evolutionary entertainment to our punters via genuine interaction and engagement. Our brand ethos, “share the experience”, means...
-
Quality Assurance Manager
1 month ago
Sydney, New South Wales, Australia CRM Recruitment Full timeQuality Assurance ManagerThis is a unique opportunity to join a collaborative and collegiate group of high performers working in a role that offers an excellent culture, strong ownership, and work-life balance.Main Responsibilities:Implementing and maintaining the business's compliance with the Quality and Safeguarding frameworks.Managing audits against the...
-
CRM Manager
2 weeks ago
Sydney, Australia Athena Mortgage Pty Ltd Full timeCRM Manager The Role We're searching for a brilliant CRM Manager to join our Growth team, skilled in CRM and digital optimisation that turbo charges conversion. You will support the CRM Lead in executing key customer communication programs, with a focus on optimising engagement and driving growth. This role is pivotal in managing Customer Comms and...
-
CRM Manager
2 months ago
Sydney, Australia Zip Co Full timeBring you previous CRM experience into this newly created role Join our expanding Marketing team as a CRM platform expert Hybrid working from our beautiful Sydney CBD office Write your story with a career at Zip As a CRM Manager, you will develop and implement initiatives across email, in-app messages, push notifications, and SMS to drive business growth...
-
Lead Financial Crime Risk Manager
4 hours ago
Sydney, New South Wales, Australia CRM Recruitment Full timeAbout CRM RecruitmentWe are a leading recruitment agency specializing in finance and risk management positions. Our team of experts has extensive knowledge of the industry, ensuring we find the best talent for our clients.
-
CRM Manager
2 weeks ago
Sydney, Australia Athena Mortgage Full time**The Role** We’re searching for a brilliant CRM Manager to join our Growth team, skilled in CRM and digital optimisation that turbo charges convers ion. You will support the CRM Lead in executing key customer communication programs, with a focus on optimising engagement and driving growth. This role is pivotal in managing Customer Comms and Engagement...
-
CRM Manager
6 months ago
Sydney, Australia ClearScore Technology Limited Full timeCRM Manager We're seeking an ambitious CRM Manager who is passionate about helping people across Australia and New Zealand improve their finances. ClearScore has one of Australia's largest fintech userbases. Reporting to our Head of Marketing, you will be an essential part of our small but impactful CRM team. CRM is the team that helps bring our users back...
-
CRM Manager
2 months ago
North Sydney, Australia LCA SUPPORT OFFICE Full timeAs **CRM Manager, **you will turn data into action, driving engagement, retention, and revenue with cutting-edge CRM strategies, based at our centrally located office in **North Sydney.** **What you'll do**: - Lead CRM strategy rollout, enhancing personalised consumer journeys across all markets - Drive continuous improvements through A/B testing, audience...
-
CRM Manager
2 months ago
North Sydney, Australia Laser Clinics Australia Full timeAs CRM Manager, you will turn data into action, driving engagement, retention, and revenue with cutting-edge CRM strategies, based at our centrally located office in North Sydney.What you'll do:Lead CRM strategy rollout, enhancing personalised consumer journeys across all marketsOwn and optimise email, SMS, and web push campaigns, driving engagement and...
-
CRM Platform Manager
3 months ago
Sydney, Australia WWF-Australia Full time**Workplace flexibility including monthly RDO**: - **WWF-Australia Office location negotiable**: - **Full Time Ongoing Contract**: - **Join a diverse global network working for people and planet across 100 countries**: - **Work in a high performing, values-driven organization** **About Us** WWF-Australia is an award-winning and innovative organisation...
-
CRM Specialist
2 months ago
Sydney, Australia Digital Downunder Full timeCRM Specialist **30th September, 2024** In this role, you will be responsible for managing CRM systems, optimising client interactions, and ensuring the successful execution of CRM initiatives on behalf of clients. You will work closely with cross-functional teams to enhance customer engagement, retention, and satisfaction for various brands and...
-
Risk Management Specialist
1 month ago
Sydney, New South Wales, Australia CRM Recruitment Full timeJob SummaryWe are seeking a highly skilled Risk Management Specialist to join our team at CRM Recruitment. As a key member of our organization, you will be responsible for developing and implementing risk management plans, reviewing and reforming policies and frameworks, and ensuring compliance with regulatory requirements.Key ResponsibilitiesDevelop and...
-
Ecommerce & CRM Manager
3 weeks ago
North Sydney Council, Australia Laser Clinics Australia Full timeEcommerce & CRM Manager RoleWe are seeking an Ecommerce & CRM Manager to drive impactful eCommerce strategies that boost traffic, conversions, and user experience. Key responsibilities include managing SEO/SEM plans with agency partners, rolling out personalised CRM strategies across the Group, and creating powerful CRM campaigns for email and SMS.What...
-
CRM Specialist
5 months ago
Sydney, Australia Bulgari Full timePosition **About the Role** The role of a BVLGARI CRM Specialist ensures a client-centric Omnichannel approach by recruiting new clients and developing the existing clients through the definition, implementation and management of the global CRM program. Profile **Role Expectations**: - CRM: Promote, develop and manage the implementation of CRM...
-
Risk Management Specialist
4 weeks ago
Sydney, New South Wales, Australia CRM Recruitment Full timeJob SummaryWe are seeking a highly skilled Risk Management Specialist to join our team at CRM Recruitment. As a key member of our organization, you will be responsible for developing and implementing risk management plans, reviewing and reforming policies and frameworks, and ensuring compliance with relevant regulations.Key ResponsibilitiesDevelop and...
-
CRM Specialist
1 month ago
Sydney, New South Wales, Australia The Iconic Full timeAbout the RoleThe CRM Specialist will play a pivotal role in supporting the day-to-day operations of our CRM team. This includes crafting and delivering engaging email campaigns, building dynamic audience segments, and keeping our onsite and app content fresh and relevant.Key ResponsibilitiesHelp shape and manage customer lifecycle, loyalty, and engagement...
-
CRM Manager
5 months ago
Sydney, Australia Onset Full timeExquisite. Timeless. An Iconic Pursuit. With an illustrious legacy spanning over four decades, this esteemed luxury retail furniture brand is currently embracing the digital era, envisioning a mesmerising customer journey that befits its lofty stature Immerse yourself in the unparalleled allure of this unique brand, embarking on an extraordinary global...