Multichannel Engagement Business Partner

6 months ago

Sydney, Australia Novo Nordisk Full time

Multichannel Engagement Business Partner

**Category**:Project Management & Agile**Location**:Sydney, New South Wales, AU-
**About the department**
Novo Nordisk is a global pharmaceutical company with more than 55,000 employees around the world. We have established a strong foothold as the number one in diabetes care, haemophilia, obesity, and growth disorder in the last 20 years.
- As part of a globally successful pharmaceutical business, Novo Nordisk Oceania is a high-growth affiliate with an exciting growth trajectory and pipeline in new products and therapy areas in the coming years. We proudly live our purpose of improving the lives of patients within the therapy areas our products treat and put both patients and people firmly in the centre of everything we do.**The position**
The MCE Business Partner will work with our commercial business units and/or medical teams to develop and implement an omni-channel strategy to leverage the right content and channels to support superior customer engagement in line with our business priorities. The role will be reporting to the Director of Customer Engagement (CE). Other role tasks are as follows, but are not limited to:
- Partners with assigned business Units to develop, propose and manage MCE initiatives in line with strategy to improve productivity and business impact, and develop and drive MCE activities with cross functional collaboration in the affiliate, including platform selection, project implementation, global project localisation, finding the best partner to collaborate, choosing the right channel, maximise the customer relationship management (CRM),
- Advise and ideally support to create engaging, informative and compliant content across varied digital channels, to support lead generation, optimise our resources and differentiate our offerings to competitors, manage the Content Hub relationship and other relevant agencies to support optimal rollout of content, campaigns and customer journeys, as well as innovate in the digital technology space to support a future fit organisation
- Work closely with MCE Lead to ensure consistency across the business, and strategic planning and optimisation of function and processes, identify and engage key stakeholders in affiliate, region and IO (International Operations) to ensure alignment on MCE priorities and future direction, and collaborate with cross functions in CE team to optimize system, and improve customer information and engagement.
- The role will also interact with internal and external customers and key contacts on commercial Strategy related tasks in collaboration with Business Units, and technical related tasks in collaboration with the Global or Regional Technical teams.

**Qualifications**
- Strong Omnichannel/Digital Marketing experience in Healthcare, as well as excellent communications skills and stakeholder engagement experience.
- Experience in content creation is valued, while experience in Veeva OCE is preferred.
- Knowledge and understanding of Medicines Australia regulatory framework is preferred

**Working at Novo Nordisk**
We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things - from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life self-sufficient of chronic disease.**Contact**Deadline**- We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.- At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.- #LI-AMS1

  • Business Engagement Partner

    3 months ago

    Sydney Western Suburbs, Australia NSW Corporate Services Full time

    **_Together we shape thriving communities, public spaces, places and economies._** - **Ongoing full-time opportunity**: - **Office location - Parramatta, Orange negotiable.**: - **Salary relative to experience and ranges from $120,859.00 to $133,183.00 + super** **What’s in it for me?** Join our team for a **fantastic culture** with dynamic...

  • People, Engagement and Culture Business Partner

    2 months ago

    Sydney, Australia St Basil's Aged Care NSW & ACT Full time

    **Introduction**: St. Basil’s Homes NSW & ACT is an activity of the Greek Orthodox Archdiocese of Australia and was established specifically to provide care and lifestyle options to ageing Australians. At St. Basil’s, we think of our consumers as our family. We foster a culture of inclusion and respect and take great pride in delivering person centred...

  • People, Engagement and Culture Business Partner

    2 months ago

    Sydney, Australia St Basil’s NSWACT Full time

    St. Basil’s Homes NSW & ACT is an activity of the Greek Orthodox Archdiocese of Australia and was established specifically to provide care and lifestyle options to ageing Australians. At St. Basil’s, we think of our consumers as our family. We foster a culture of inclusion and respect and take great pride in delivering person centred care to our...

  • Customer Experience Engagement Strategy Leader

    4 weeks ago

    Sydney, New South Wales, Australia Eli Lilly Full time

    At Eli Lilly, we strive to make a meaningful difference in the lives of people worldwide. As a global healthcare leader headquartered in Indianapolis, Indiana, our employees are dedicated to discovering and delivering life-changing medicines, improving disease management, and giving back to our communities through philanthropy and volunteerism.We're seeking...

  • Omnichannel Customer Engagement Capability Manager

    2 months ago

    Sydney, Australia Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Omnichannel Customer Engagement Strategy Director

    1 month ago

    Sydney, New South Wales, Australia Eli Lilly Full time

    About the Role:As a key member of our team, you will play a critical role in accelerating reach to patients by overseeing omnichannel marketing across ANZ brands. This position requires a strategic thinker who can effectively influence across brands and enable strong execution of effective omnichannel campaigns to enhance customer engagement across...

  • Growth and Engagement Partner

    6 months ago

    Sydney, Australia Ability Action Australia Full time

    **Company Description** Welcome to Ability Action Australia** Ability Action Australia is a national provider of NDIS services. Our purpose is to support NDIS participants to get more out of life today. Ability Action Australia is part of MedHealth, a purpose-built collection of industry leading health, medical and employment brands. As the result of...

  • HR Business Partner

    2 months ago

    Sydney, New South Wales, Australia HR Partners Full time

    HR Business Partner OpportunityWe're partnering with a reputable global law firm in Sydney to deliver quality service excellence and value to their clients. The firm is seeking a strategic HR Business Partner to join an innovative and collaborative national HR team and represent their high-performing culture.You will lead the HR strategy in alignment with...

  • Business Engagement Lead

    2 months ago

    Sydney, Australia Avant Full time

    About Avant Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and...

  • HR Business Partner

    4 weeks ago

    Sydney, New South Wales, Australia St Basil's NSWACT Full time

    At St. Basil's NSW/ACT, we are committed to delivering exceptional care and lifestyle options to ageing Australians.We foster a culture of inclusion and respect, taking pride in person-centred care through quality and choice, accommodation, and clinical services. Our services include Residential Aged Care, Home and Community Services, and Retirement...

  • Finance Business Partner

    6 months ago

    Sydney, Australia u&u Recruitment Partners Full time

    We have been engaged to recruit a permanent, full-time Finance Business Partner opportunity for a US Listed, Global FMCG organisation based in Western Sydney. Housing a portfolio of recognisable brands & boasting a vibrant company culture this is an exciting time to be a part of their ongoing growth journey. The Benefits? Dynamic mix of business...

  • HR Business Partner

    4 weeks ago

    Sydney, New South Wales, Australia Platinum Pacific Partners Full time

    About the RoleAs a key member of our Human Resources team, you will play a vital role in implementing various human resources and talent initiatives that drive business outcomes. Your focus will be on delivering the People Strategy while providing generalist HR support across the organisation.Your responsibilities will include:End-to-End Recruitment:...

  • HR Business Partner

    6 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    HR Business Partner **"At CommBank we are proud to support flexibility, let's discuss what this means for you"** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and...

  • HR Business Partner

    6 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    **"At CommBank we are proud to support flexibility, let's discuss what this means for you"** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers' needs. Human...

  • HR Business Partner

    6 months ago

    Sydney, Australia Commonwealth Bank Full time

    **“At CommBank we are proud to support flexibility, let’s discuss what this means for you”** The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’...

  • Business Engagement Lead

    1 month ago

    Sydney, New South Wales, Australia Avant mutua Full time

    About AvantAvant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.We represent 85,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs.Our...

  • HR Business Partner

    8 months ago

    Sydney, Australia KANTAR Full time

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details HR Business Partner - People Team Insights Australia and New Zealand Sydney Reports to CHRO Insights, APAC Role Description The HR Business Partner will...

  • Strategic HR Business Partner for Talent Development and Engagement

    2 weeks ago

    Sydney, New South Wales, Australia Colliers Full time

    About the RoleWe are seeking an experienced Human Resources Manager to join our national People & Performance team at Colliers.This is a key role in shaping and executing the people strategy and objectives for a dedicated portfolio, supporting the business to create a seamless people experience across the employee lifecycle.Key ResponsibilitiesProvide...

  • IT Business Partner

    6 months ago

    Sydney, Australia u&u Recruitment Partners Full time

    **About the Company**: u&u. Greater Western Sydney has been retained by an instantly recognisable global market leader to recruit a IT Business Partner on a permanent basis in their head office located near Blacktown. From humble beginnings, the business has grown into a powerhouse with over 4,000 employees. They boast very low staff turnover due to their...

  • Finance Business Partner

    5 months ago

    Sydney, Australia u&u Recruitment Partners Full time

    We have been engaged to recruit an Immediate Start, contractual Finance Business Partner for a Large, Listed Manufacturer based in Southwest Sydney. Housing a portfolio of recognisable brands & boasting a vibrant company culture this is an exciting time to take ownership & autonomy of multiple key sites across the business. The Benefits? Genuine business...