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Customer and Business Support Officer

3 months ago

Melbourne, Australia Yarra City Council Full time

**Customer and Business Support Officer - Mayor and Councillors Office**

**Permanent Full Time (flexible) - From 4 March 2024**

**Band 5 - $76,910.62 - $89,109.02 + superannuation + RDO (RDO applicable for full time 38 hours per week only)**
- **Supportive and Friendly team environment where we value growth and development**:

- **Excellent employee benefits** **and competitive hourly rates**:

- **Work in a dynamic and collaborative environment**

A great opportunity has opened up in the Councillor Support Unit (CSU) at Yarra City Council. As a CSU team member, you will enjoy being part of a small, tight knit and supportive team, supporting the Mayor and Councillors in their important roles as elected representatives on Council.

Yarra City Council is an exciting and progressive organisation, committed to serving the community to the highest standards. We pride ourselves on our inclusive culture and diversity. We aim to make a positive difference by continually improving our service to the community.

**Key responsibilities include**:

- Process and monitor Councillor Requests via the Council CRM system - Oracle;
- Provide customer and business operational support for the Mayor and Councillors, delivering a professional, consistent and high functioning service for internal and external clients, and liaise between the Councillors and all levels of the organisation;
- Assist in the coordination of civic events and Councillor activities; and
- Contribute to constructive culture and open communication within the team and across the organisation.

**Applications close on Sunday, 18 February at 11:55pm.**

***Customer and Business Support Officer Mayor and Councillors Office
- Position Description.pdf**
- Yarra City Council is committed to being a _child safe organisation_ and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people._