Business Support Officer

7 days ago

Melbourne, Australia HOBAN Recruitment Full time

**Position Overview**: Are you an efficient and detail-oriented individual with a passion for providing exceptional administrative support? We are seeking a dedicated Business Support Officer to join our team and work closely with the Manager to establish, monitor, and report on administrative and management systems and processes for the Department. As a Business Support Officer, you will play a vital role in ensuring the effective and efficient delivery of departmental objectives, targets, and key performance measures in alignment with Council's planning framework and annual business plan. Your commitment to delivering a customer-focused service will contribute to the success of Council, our community, and our employees.

**Key Responsibilities**:

- Maintain and update information systems to ensure accurate and current data.
- Collaborate with the team to review and improve administration systems for continuous enhancement of administrative practices.
- Assist in managing appointments and bookings efficiently.
- Ensure prompt collection and distribution of correspondence to facilitate smooth communication.
- Manage diaries and office operations to maximize productivity.
- Maintain and update Key Registers to ensure accurate records of essential information.
- Accurately enter and retrieve data to support decision-making processes.
- Organize and maintain records for easy accessibility and reference.
- Coordinate stationery and supply orders to ensure well-equipped workspaces.
- Assist with invoicing as required, ensuring accuracy and timeliness.

**Qualifications**:

- Post-year 12 qualifications in business management, office administration, or a related field OR significant demonstrable "on the job" experience in a similar role.
- Relevant experience in a customer service-focused industry, showcasing your ability to handle various stakeholders with professionalism and empathy.
- Qualification in business management, administration, or a related field (preferred).
- Knowledge of Sharikat, Pathway & Building maintenance request systems is an advantage.
- Possession of a current Victorian driver's license to facilitate travel as needed.

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