Director of Front Office

7 days ago

Melbourne, Australia The Langham Full time

Job Summary
The Langham, Melbourne is currently looking for a Director of Front Office to join our team.You will be responsible for the leadership of over 40 colleagues, as Director of Front Office you will by a key department head and assist the team in delivering excellent service to all of our guests, whilst achieving departmental goals and KPI’s.This is an exciting opportunity for an experienced Director of Front Office will report to our General Manager.
- Requirement
Responsible for the day to day operations of the Reception Desk, Concierge, Bell Desk and Communications Centre (Langham Service), according to Front Office Standards and ProceduresLead and manage all positions within Front Office including: Duty Manager’s, Night Manager, Guest Service Agent, Front Door colleagues, Communications Centre (Langham Service)Drive The Langham guest centric cultureEffectively dealing with guest problems and complaintsPrepare rosters and process timesheets (through the hotel’s payroll system, Zambion) within budget, business expectations and guidelines of the appropriate industrial legislationEnsure all staff are sufficiently trained and attend compulsory hotel training programs as requiredEffectively communicate and disperse all relevant information via shift handover, log books, guest history, traces and by hosting the regular Duty Manager meetingsActively promoting a work environment, which cares for guests and colleagues alike
- Terms of employment
Full time

  • Director of Front Office

    1 week ago

    Melbourne, Victoria, Australia The Langham Full time

    Job SummaryThe Langham, Melbourne is currently looking for a Director of Front Office to join our team.You will be responsible for the leadership of over 40 colleagues, as Director of Front Office you will by a key department head and assist the team in delivering excellent service to all of our guests, whilst achieving departmental goals and KPI's.This is...

  • Chief of Staff

    3 weeks ago

    Melbourne, Australia Office of the Director General Full time

    Location: Melbourne | CBD Job type: Full Time - Fixed Term Organisation: Office of the Director General **Salary**: $279,239 - $401,017 Occupation: Other Reference: 3448 **Short Description**: MTIA is established as an Administrative Office under the Public Administration Act 2004 as a specialist organisation, comprising skilled and experienced staff...

  • Chief of Staff

    4 days ago

    Melbourne, Australia Office of the Director General Full time

    Location: Melbourne | CBD Job type: Full Time - Fixed Term Organisation: Office of the Director General **Salary**: $279,239 - $401,017 Occupation: Other Reference: 3418 - The Chief of Staff within the Office of the Director-General will provide high-level advice and strategic solutions to the Director-General and senior staff on complex matters in...

  • Front Office

    1 week ago

    Melbourne, Victoria, Australia u&u Recruitment Partners Full time

    Join a global fund management company as the Manager of Front Office and Events, located in Melbourne CBD.$90, ,000 package12-month fixed term contract with a possibility of extensionBonus leave entitlements and healthcare benefitsThe companyA global fund management company with over 20 years' experience in pension and superannuation fund investment and...

  • Front Office Manager

    1 week ago

    Melbourne, Victoria, Australia Accor Hotels Full time

    Company DescriptionDiscover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.Nestledamongst lush greeneryonthe idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropicaland relaxingsanctuary, only ashort distance away from the vibrant, buzzing...

  • Program Manager

    2 weeks ago

    Melbourne, Australia Office of the Director-General Full time

    Location: Melbourne | CBD Job type: Fixed Term - Full Time or Part Time Organisation: Office of the Director-General **Salary**: $177,488 - $241,387 Occupation: IT and Telecommunications Reference: 4017 **About this Opportunity** The Victorian Infrastructure Delivery Authority (VIDA) is looking for a skilled Program Manager to oversee the Enterprise...

  • Manager, Enablement and Change

    2 months ago

    Melbourne, Australia Office of the Director General Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Office of the Director General **Salary**: $130,673 - $174,869 Occupation: IT and Telecommunications Reference: 3085 The Manager, Enablement and Change is focused on enabling change and transformation related to strategy, technology, people, process and culture. Responsible for ensuring the...

  • Manager, Enablement and Change

    8 hours ago

    Melbourne, Australia Office of the Director General Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Office of the Director General **Salary**: $130,673 - $174,869 Occupation: IT and Telecommunications Reference: 3085 The Manager, Enablement and Change is focused on enabling change and transformation related to strategy, technology, people, process and culture. Responsible for ensuring the...

  • Deputy Director

    1 week ago

    Melbourne, Victoria, Australia Commonwealth Director Of Public Prosecutions Full time

    Commonwealth Director of Public Prosecutions As a key member of the CDPP's leadership team, you will be responsible for leading and managing all aspects of a national practice group, including leading people, managing performance and contributing to the strategic leadership and management of our organisation.In undertaking the demanding and intellectually...

  • Front Office

    2 months ago

    Melbourne, Australia u&u Recruitment Partners Full time

    Join a global fund management company as the Manager of Front Office and Events, located in Melbourne CBD. $90,000 - 100,000 package 12-month fixed term contract with a possibility of extension Bonus leave entitlements and healthcare benefits The company A global fund management company with over 20 years' experience in pension and superannuation fund...

  • Associate to The Director of Public Prosecutions

    1 week ago

    Melbourne City Centre, Victoria, Australia Office of Public Prosecutions Full time

    Associate to Director of Public ProsecutionsFull Time, Fixed Term - Up to 24 MonthsThe Office of Public Prosecutions (OPP) has an opportunity for highly motivated individuals to join our organisation as an Associate within the Director's Chambers.This position would be ideal for students currently completing a Law Degree, Juris Doctor or Practical Legal...

  • Manager, Cyber and Information Security

    2 weeks ago

    Melbourne, Australia Office of the Director General Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Office of the Director General **Salary**: $175,731 - $238,997 Occupation: IT and Telecommunications Reference: 594 **Values - Generic VPS Values**: **Responsiveness**: Public officials should demonstrate responsiveness by - providing frank, impartial and timely advice to the Government -...

  • Front Office Manager

    3 weeks ago

    Melbourne, Australia Crown Melbourne Full time

    (**Job Number**: MEL15505) **Front Office Manager** **CROWN PROMENADE** At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence, and we work together. We uphold...

  • Front Office Manager

    2 weeks ago

    Melbourne, Australia Melbourne Marriott Docklands Full time

    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest...

  • Front Office Manager

    3 weeks ago

    Melbourne, Australia Mantra on Jolimont Full time

    If you’re into sports + concerts and get a kick out of the sound of 100,000 cheering fans, you’ll love working at **Mantra on Jolimont**, located right opposite the iconic Melbourne Cricket Ground (MCG) and within easy walk of Rod Laver Arena, Olympic Park Stadium, Fitzroy Gardens and the CBD. With 133 apartments together with our onsite restaurant...

  • Front Office Manager

    1 week ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 24035250 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Front Office Manager

    2 weeks ago

    Melbourne, Australia TFE Hotels Full time

    Are you the original people whisperer? Do you ooze calmness, control, collaboration - all tied up with a healthy dose of confidence? You are the people guru everyone wants on their team, and team want to follow. If variety is the spice of life, and you like it spicy then we are your tribe - and we can’t wait to welcome you! As Front Office Manager,...

  • Front Office Manager

    1 week ago

    Melbourne, Victoria, Australia Crown Melbourne Full time

    (Job Number: MEL15505)Front Office ManagerCROWN PROMENADEAt Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence, and we work together. We uphold these values in...

  • Front Office Supervisor

    3 weeks ago

    Melbourne, Australia SONG Group Full time

    **Introduction**: Who we are CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments. CLLIX currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2023 and beyond. CLLIX Apartments & Hotels provides modern and contemporary self-contained...

  • Front Office Manager

    1 week ago

    Melbourne, Victoria, Australia Mantra on Jolimont Full time

    If you're into sports + concerts and get a kick out of the sound of 100,000 cheering fans, you'll love working at Mantra on Jolimont, located right opposite the iconic Melbourne Cricket Ground (MCG) and within easy walk of Rod Laver Arena, Olympic Park Stadium, Fitzroy Gardens and the CBD. With 133 apartments together with our onsite restaurant Boundary Line...