Director of Revenue

2 months ago

Melbourne, Australia SOFITEL Full time

Company Description

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

PROPERTY DETAILS

  • 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
  • 363 rooms with breathtaking views over Melbourne
  • Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
  • Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Job Description

Reporting to the General Manager, the Director of Revenue is responsible for determining strategic goals and tactical efforts, which drive revenue to the hotel on all streams : rooms, F&B, MICE, Spa & other ancillaries. The Director of Revenue is then responsible for ensuring that inventory, pricing and distribution strategy are developed to support the overall revenue goals of the hotel, in accordance with the brand's recommendations. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel as well as ensuring the integrity of rates and long-term customer satisfaction.

WHAT YOU WILL BE DOING:
• Play an active role in the Strategic Planning, Marketing Plan and budgeting processes, challenging the strategy with the General Manager & Director of Sales and Marketing
• Prepare the annual topline budget for approval and track achievement, across all revenue streams : rooms, F&B, MICE, Spa & other ancillaries
• Monitor transient and group book pace to determine pricing and availability controls for all reservation distributions sources
• Monitor key indicators of hotel performance. Chairing and preparing analysis & materials for the weekly Revenue Strategy Meetings
• Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
• Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
• Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies). Keep current with industry changes and how it may impact demand

• Works with:

1) Director of Sales and Marketing & Sales Team to encourage strategic selection of the right piece of business, determine effective and engaging offers. 

2) Reservations and Front Desk to ensure the highest level of guest service is maintained while maximizing profit. Provides training on upselling and negotiating techniques.

3) Revenue Culture: Liaise with all teams to ensure revenue management principles are understood and followed. Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.
 

Qualifications

Minimum of 5 years experience in a Revenue role

Analytical approach to problem solving, strong business acumen, strong numerical reasoning

Ability to work cohesively as part of a team

Demonstrate strong communication skills, both verbally and in writing

Reservations background preferred

Experience in IDEAS and Opera Cloud highly valued

Full working rights in Australia

Additional Information

MY BENEFITS:

•Opportunity to work at an iconic Melbourne luxury hotel

•Develop your career within a network of like minded individuals

•Convenient CBD location

•ALL Heartist card benefits, global discounts for Accor hotels

ROLE:
Full-time

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