Desktop Specialist

1 week ago

Brisbane, Queensland, Australia Transport And Main Roads Full time

**As a Desktop Specialist your accountabilities will include**:

- Assistance in managing system configurations including installing and upgrading software and maintaining relevant procedures and documentation.
- Monitoring activity and resource usage and taking corrective action where necessary to resolve problems including optimising performance, capacity planning and management.
- Maintaining knowledge of virtualization, storage, data protection concepts and Microsoft Windows OS design principles and architectures and contributing to the setting of standards for these environments.
- Assessing proposed changes to supported infrastructure and environments and deploying those changes where and when required.
- Provide relevant technical skills as required for ICT projects.
- Perform ITIL incident, problem, release and change management related activities as required.
- Monitoring teamwork queue and allocating tasks to ensure SLAs are met.

This is a temporary opportunity commencing ASAP for 6 months with possible extension
Applications will remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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