Reception and Customer Support Officer

3 days ago

Melbourne, Victoria, Australia Viewscape Pty Ltd Full time $104,000 - $130,878 per year

Viewscape is a progressive, Melbourne based, Australian owned manufacturing company employing over 120 staff. We manufacture quality custom made blinds, shutters and awnings which are distributed nationally to our trade customers.

We're looking for an individual to join our Customer Experience team.  You will be responsible for our Reception and the welcoming and assisting of customers and visitors, as well as entering customer orders into our system with precision, applying technical product knowledge with a common-sense approach.

We're looking for someone who has:

  • Previous experience with window furnishings (highly desirable)
  • Strong verbal and written communication skills
  • The ability to work independently and as part of a team
  • Critical thinking and problem-solving skills
  • The ability to provide strong product and technical support to customers after appropriate training
  • A commitment to providing excellent customer service
  • The ability to work full-time hours
  • Accurate computer order entry and basic computer skills, including a basic knowledge of the Microsoft suite, including Word and Excel

In return, we offer:

  • An opportunity to join a successful company and work with a talented and dedicated team
  • The chance to make a real difference in the lives of our customers and help them grow their businesses
  • High-quality products that you can be proud of representing

Interested persons should forward their resume through the Seek portal. Don't forget to include details of your experience with window furnishings.

We look forward to hearing from you

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