
Junior Reception
1 week ago
Location: Cranbourne West
Casual – Nights & Weekends
About Us
Ball360 is a premier basketball training and recovery facility, offering programs for athletes of all ages, from junior development through to elite performance. We are looking for an enthusiastic and reliable Junior Reception / Customer Service team member to join our team.
About the Role
This is a diverse and hands-on role, perfect for someone who enjoys working with people in a fast-paced, community-driven environment. You'll be the first point of contact for our customers and play a key role in ensuring they have a positive Ball360 experience.
Applicants must be Australian citizens to be eligible for this position.
Key Responsibilities:
- Welcoming customers and checking them in for bookings
- Answering phones and responding to enquiries
- Handling reception duties with professionalism and care
- Processing sales in our café, preparing food & drinks, and restocking supplies
- Assisting with facility presentation and maintaining a welcoming environment
- Running birthday parties and on-court activities with children
- Supporting the team with general administrative and customer service tasks
About You:
- Friendly, approachable, and confident with people of all ages
- Strong communication skills with a professional manner
- Reliable and punctual with the ability to work nights and weekends
- Able to multitask in a busy environment
- Enthusiastic and proactive, with a willingness to learn
- Experience in customer service, hospitality, or working with kids is a bonus but not essential
What We Offer:
- A fun and supportive team environment
- Flexible shifts that suit study or other commitments
- Opportunity to gain experience across customer service, sport, hospitality, and event management
- Work in a vibrant facility surrounded by basketball and community
How to Apply
If you're ready to bring your energy and reliability to our team, apply now with your resume and a short cover letter telling us why you'd be a great fit.
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