Junior Reception

6 days ago

Melbourne, Victoria, Australia Ball360 Full time $104,000 - $130,878 per year
Junior Reception / Customer Service

Location: Cranbourne West

Casual – Nights & Weekends

About Us

Ball360 is a premier basketball training and recovery facility, offering programs for athletes of all ages, from junior development through to elite performance. We are looking for an enthusiastic and reliable Junior Reception / Customer Service team member to join our team.

About the Role

This is a diverse and hands-on role, perfect for someone who enjoys working with people in a fast-paced, community-driven environment. You'll be the first point of contact for our customers and play a key role in ensuring they have a positive Ball360 experience.

Applicants must be Australian citizens to be eligible for this position.

Key Responsibilities:

  • Welcoming customers and checking them in for bookings
  • Answering phones and responding to enquiries
  • Handling reception duties with professionalism and care
  • Processing sales in our café, preparing food & drinks, and restocking supplies
  • Assisting with facility presentation and maintaining a welcoming environment
  • Running birthday parties and on-court activities with children
  • Supporting the team with general administrative and customer service tasks

About You:

  • Friendly, approachable, and confident with people of all ages
  • Strong communication skills with a professional manner
  • Reliable and punctual with the ability to work nights and weekends
  • Able to multitask in a busy environment
  • Enthusiastic and proactive, with a willingness to learn
  • Experience in customer service, hospitality, or working with kids is a bonus but not essential

What We Offer:

  • A fun and supportive team environment
  • Flexible shifts that suit study or other commitments
  • Opportunity to gain experience across customer service, sport, hospitality, and event management
  • Work in a vibrant facility surrounded by basketball and community

How to Apply

If you're ready to bring your energy and reliability to our team, apply now with your resume and a short cover letter telling us why you'd be a great fit.

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