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Administrative Officer

2 weeks ago

Melbourne, Victoria, Australia Opulence College Full time $50,000 - $55,000 per year

About Us

Opulence College is a CRICOS-registered RTO (RTO code 45644, CRICOS code 03878K) with campuses located in the heart of Australia's capital cities, Canberra, Sydney and Melbourne. We deliver nationally accredited, Vocational Education and Training (VET) courses to international students. We aim to help international students study, work, and settle in Australia by equipping them with the skills and knowledge highly in demand by employers and industries today.

Learn more about Opulence College:

Follow Opulence College on social media:

  • Facebook:
  • Instagram: @opulencecollege
  • LinkedIn:
  • Twitter: @OpulenceCollege
  • WeChat: @OpulenceLeo

The Opportunity

Join the expanding Opulence College community as an Administrative Officer. You will be working with a dynamic team of proactive individuals and lifelong learners who are passionate about providing the best education, training, and student support services to international students and all staff's personal and professional development.

The Role

The Administrative Officer position is a full-time job and Melbourne based position.

As the Administrative Officer of Opulence College, your main job will be to manage student enrolment and act as the first point of contact for current and prospective students.

Your role will include but is not limited to:

  • Processing and managing student enrolment
  • Processing agent applications
  • Processing student applications, including applications for assessment extensions, fee payment extensions, and changes to enrolment.
  • Sending class, assessment, and term break reminder emails
  • Recording and following up on student attendance and course progress
  • Managing student enrolment records and student portal using the College's learner management system
  • Sending class notes summary emails
  • Managing and storing online class recordings
  • Preparing graduation documents and arranging collection
  • Answering student enquiries in person and via phone and email
  • Developing and updating administrative forms and templates
  • Other duties, including campus cleaning and parcel collection

Our Ideal Candidate

Essential skills and competency

  • Excellent interpersonal communication and negotiation skills in person, over the phone and via email
  • Proficient in the use of technology, including software such as Office 365, Zoom, and aXcelerate.
  • Ability to work both individually and as a team
  • Strong understanding of cultural diversity and sensitivity
  • Strong attention to detail
  • Strong organisation and planning skills
  • Strong problem-solving skills
  • Proactive and passionate about the student experience

Desirable skills and competency

  • Multilingual
  • Experience working in the education industry, particularly at an RTO and the VET/CRICOS environment for international student recruitment in Australia
  • Familiar with VET/CRICOS relevant regulations and legislations
  • Personal and professional networks in Canberra and/or Melbourne

Enquiries

To enquire about this opportunity, please contact us at T:

Opulence College values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities.

How to Apply

Please send your resume and cover letter to our email to: , or apply directly via Indeed.

Please note: The successful candidate must have legal rights to live and work in Australia.

***Opulence College supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

  • Employee mentoring program
  • Professional development assistance
  • Referral program

Work Authorisation:

  • Australia (Required)

Work Location: In person