Account Manager

5 days ago

Haymarket, New South Wales, Australia The Aquarium Full time

Key Account Manager – Workforce & Payroll Solutions

(Financial Services Sector)

We're looking for an experienced Key Account Manager to drive customer success, operational excellence, and growth within one of our major financial-services sector accounts. You'll play a pivotal role in ensuring our clients achieve measurable outcomes from our workforce and payroll solutions, identifying opportunities to enhance value and efficiency.

Consortio is a dynamic, growth-oriented company specialising in technology-led workforce engagement solutions. We help organisations streamline contractor management, payroll and workforce supply, with a purpose of empowering businesses and individuals in the evolving world of work

Our culture is rooted in collaboration, respect and integrity — we encourage open communication, innovation and continuous process improvement.

We are undergoing a phase of expansion and opportunity — making this an exciting time to join, make a meaningful impact, and grow your own career alongside the business.

Customer Success & Relationship Leadership

  • Build trusted, long-term partnerships with key stakeholders across the financial-services account.
  • Lead regular success reviews and continuous improvement initiatives to enhance service quality and client satisfaction.
  • Ensure account outcomes are aligned with client goals and business strategy, proactively driving renewals and extensions.

Growth & Business Expansion

  • Identify and develop new service-led opportunities within the account to drive growth (revenue, contractor headcount, breadth of services).
  • Collaborate with business development and delivery teams to craft compelling solution proposals and participate in strategic pitches.
  • Contribute to tenders, negotiations and new contract discussions with a focus on adding value for the client and Consortio alike.

Performance, Metrics & Process Improvement

  • Monitor and analyze key account metrics — revenue, margin, contractor numbers, service quality, client satisfaction — to identify trends, risks and improvement opportunities.
  • Drive process improvement initiatives, partnering with recruitment, payroll operations and delivery teams to enhance efficiency and transparency.
  • Maintain account growth forecasts, manage pipeline opportunities and report regularly on account health and commercial performance.

Strategic Collaboration & External Engagement

  • Work cross-functionally with internal specialists (delivery, technology, sales) to design solutions for complex or large-scale workforce challenges.
  • Represent Consortio across major accounts and attend external networking events to build our brand and deepen engagement.
  • Advocate for the client internally — ensuring their voice is heard, and their needs inform product/service innovation.

Skills & Experience

  • Proven background in senior account management, client success or business development roles — ideally within payroll, workforce solutions or vendor-management services.
  • Demonstrated success in driving account growth, improving processes and delivering measurable customer outcomes.
  • Strong commercial acumen, adept at interpreting client data, identifying opportunity areas and translating into actions.
  • Excellent communication and presentation skills, with experience influencing at C-suite or senior stakeholder levels.
  • Self-motivated, collaborative, and comfortable working in a growth-oriented, evolving business environment.

What's in it for You

  • A leading strategic account within the financial-services sector — shape the future of our engagement and service model.
  • A company experiencing high growth and transformation — your impact will be visible and valued.
  • A collaborative, supportive workplace culture invested in innovation, process improvement and client partnership.
  • Hybrid working model: core requirement of 1/2 day on client site and 1/2 days per week in our Haymarket office, balanced with flexible working when suitable.
  • Career development and advancement opportunities as both the business and the role expand.

If you're passionate about customer success, growth, operational excellence and value-driven account leadership — and you have the relevant skills and experience — we'd love to hear from you. Please apply now with your up-to-date CV.

  • Senior Account Director – Jack Nimble

    5 days ago

    Haymarket, New South Wales, Australia Sparro Full time $80,000 - $120,000 per year

    THE ROLEThe Senior Account Director is a senior leader in the business, working to develop and champion advanced strategic projects, and pursue their implementation with a set of key clients.Please note, only candidates with rights to work and live in Australia will be considered for the role.Applications will be reviewed in the new...

  • Anime Retail Store Manager

    5 days ago

    Haymarket, New South Wales, Australia Sugo Australia Pty Ltd Full time $60,000 - $65,000 per year

    Sugo Toys is a leading Australian retailer of licensed collectibles, pop culture merchandise and premium designer toys. We are committed to delivering an outstanding customer experience for collectors and fans, while upholding the highest standards of retail operations. With the opening of our Haymarket Sydney store, we are seeking an experienced and...

  • Finance Analyst

    3 days ago

    Haymarket, New South Wales, Australia NSW Health Full time $99,338 - $110,271 per year

    Role Title: Finance Analyst (Budget and Reporting) - REQ598802Conveniently located in Haymarket close to public transportEmployment type: full-time ongoing35 hour working week, in a hybrid working environmentAbout this roleThe Finance Analyst undertakes a range of activities around budgeting, financial analysis and forecast, and in managing financial and...

  • Casual Personal Assistant

    3 days ago

    Haymarket, New South Wales, Australia Great Southern Hotel Full time $40,000 - $60,000 per year

    The Great Southern Hotel Sydney (GSH-Sydney) is a 4 Star hotel located in the heart of Sydney CBD. We are currently seeking a communicative, bright, creative, and assertive Personal Assistant with proven knowledge and experience to join The Great Southern Hotel in Sydney. This is a casual role and the days required to work can be between Monday – Friday, 5...

  • Guest Service Agent

    3 days ago

    Haymarket, New South Wales, Australia The Victoria Hotel Full time $45,000 - $60,000 per year

    The Capitol Hotel is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.  About EVTAs market-leading experience creators, we bring to life some of the best-known brands and...

  • Customer Success

    5 days ago

    Haymarket, New South Wales, Australia SETTLD Full time $80,000 - $90,000 per year

    About Settld is transforming the way property developers, agents, financiers, and buyers experience the settlement process. We partner with some of Australia's most forward-thinking developers to streamline buyer onboarding, documentation, and communications—delivering clarity, speed, and confidence where it matters most.As we scale rapidly, we're looking...

  • Account Manager

    1 week ago

    Haymarket, Australia Sparro Full time

    **THE ROLE** The Account Manager is responsible for developing and nurturing long-term relationships with Jack Nimble’s key clients. You’ll work closely with Jack Nimble and Sparro’s internal teams to help produce best-in-class campaigns that help drive an impact for our clients, and ultimately, keep them coming back! **RESPONSIBILITIES** - Be the...

  • Accounts Payable Manager

    1 week ago

    Haymarket, Australia Accent Group Full time

    Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 750+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell,...

  • Accounts Payable Assistant

    30 minutes ago

    Haymarket, Australia Australian Global Holidays PTY Ltd. Full time

    Job Title: Accounts Payable Assistant Company: Australian Global Holidays PTY Ltd. Location: 410 Sussex Street, Haymarket, NSW 2000, Australia (40 hours per week) **Salary**: AUD 54,019.73 - 84,623.31 per year About Us: Australian Global Holidays PTY Ltd. is a leading travel company specializing in creating unforgettable holiday experiences for clients...

  • Anime Retail Store Manager

    3 days ago

    Haymarket, Australia Sugo Australia Pty Ltd Full time

    Sugo Toys is a leading Australian retailer of licensed collectibles, pop culture merchandise and premium designer toys. We are committed to delivering an outstanding customer experience for collectors and fans, while upholding the highest standards of retail operations. With the opening of our **Haymarket Sydney store**, we are seeking an experienced and...

  • Home Manager

    2 weeks ago

    Haymarket, Australia East Ocean Pty. Limited Full time

    Educated single male required, could suit non-smoking, non-alcohol using, drug-free international student who is a good driver, which is essnetial - using the employer's Hybrid Toyota. You will need to supply both sides of your driving license to secure an interview. Employer is a mature-age businessman with vision impairment exacerbated by an accident at a...

  • Banking Officer

    21 minutes ago

    Haymarket, Australia Accent Group Full time

    Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 750+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell,...

  • Finance Officer

    9 minutes ago

    Haymarket, Australia Sparro Full time

    We’re looking for early-mid career finance professionals to join our business administration team. Working directly with the business partners, you’ll design and manage workflows and processes across invoicing, bookkeeping and accounting. We’re looking for someone who wants to be part of the growth of our business, drive best practices and aim for...

  • Data & Strategy Lead

    7 days ago

    Haymarket, Australia Sparro Full time

    Are you a driven Data & Strategy Lead looking to work with leading brands at a fast-growing, fun digital agency? Approach your work with a transparent, client-first philosophy? If this sounds like you, let's talk! We’re Sparro. We Expect More, and so do our clients. We don't stay in our lane - we do what it takes to deliver more value and...

  • Paid Search Executive

    2 weeks ago

    Haymarket, Australia Sparro Full time

    **BE THE FUTURE OF DIGITAL MARKETING** We’re on the lookout for a Paid Search Executive to join our internal performance team and help level up our SEM maturity across the agency. This role sits at the intersection of execution, experimentation, and enablement—designed for someone with strong foundations in Google and Microsoft Ads who’s excited to...

  • Staff Support Officer

    3 days ago

    Haymarket, Australia NSW Trains Full time

    **Staff Support Officer**: - Organisation/Entity: NSW Trains - Job category: Administration & Office Support - Job location: Haymarket, NSW, AU, 2000 - Job reference number: 100613 - Employment type: Permanent Full-Time - Salary range: $79823.0-$88750.0 **You put people at the heart and take pride in the impact of your work.** **Work in an organisation...