Receptionist

4 days ago

Wollongong, New South Wales, Australia Psyca Full time $25,000 - $35,000 per year

We are seeking a friendly, professional, and organised receptionist to support the daily operations of a small, one-person psychology clinic. As the first point of contact for clients, the receptionist plays a key role in creating a welcoming and confidential environment.

Key Responsibilities:

  • Greet clients in a warm and professional manner
  • Answer phone calls, emails, and messages
  • Schedule and book in appointments
  • Process intake forms and collect client information
  • Handle billing, payments, and medicare rebate processing
  • Keep the waiting area clean and organized
  • Perform basic administrative tasks such as filing, scanning, and data entry, while strictly maintaining client privacy

Qualifications:

  • Previous administrative or reception experience required; experience in a psychology or mental health clinic is a plus
  • Excellent communication and interpersonal skills
  • Strong organisational and time management abilities
  • Comfort with technology and appointment scheduling software - plus if you're familar with Zanda (~PowerDiary)

This is a small, quiet practice where you will be the sole receptionist on duty. The role is well-suited to someone who is comfortable working independently and appreciates a calm, slower-paced environment. This might suit a mature-aged, semi-retired individual and/or a university student studying psychology.

We are seeking a receptionist to work two days per week—Mondays and Thursdays, from 8:30 AM to 5:30 PM—at our clinic located on Burelli Street in Wollongong.

We are currently accepting applications and scheduling interviews, with the goal of filling the position within the next few weeks. The start date is flexible for the right candidate.

To apply, please email your CV along with a brief summary of your experience to with the subject line "Job Application".

Job Types: Part-time, Casual

Pay: $25.00 – $35.00 per hour

Expected hours: 16 per week

Application Question(s):

  • Are you available to work on Monday and Thursday, between 8:30am - 5:30pm?
  • Do you have experience in a previous administration and/or receptionist role?

Work Authorisation:

  • Australia (Required)

Work Location: In person

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