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Medical Receptionist

2 weeks ago

Clayton South, Victoria, Australia Monash University Full time $60,000 - $80,000 per year

The Opportunity

This is an exciting opportunity to join an established team of friendly and hardworking individuals, delivering excellent patient care. The University Health Service is seeking an experienced Medical Receptionist to become an integral part of a diverse team and contribute to the ongoing work and success of on campus health services.

In this role, you will be responsible for providing professional reception and administrative support services to the University Health Service (UHS), as well as aiding the University Health Service medical practitioners, registered nurses, counsellors and other allied health professionals. As the first point of contact at reception, you will not only be responsible for professionally receiving, processing and triaging patients attending the UHS but you will also contribute to the efficient operations of the larger University Health Services.

University Health Services (UHS) are located on each of the Monash campuses with the UHS reception team being the front line of the service providing a broad range of key administrative tasks. Our Medical Receptionists are required to travel and support different campus centres based on a roster system.

As the successful candidate, you will be highly organised, empathetic, and an excellent communicator. Your previous experience working in a medical practice in an administrative and/or reception role and understanding the day to day workings of a medical practice will be a major asset in this role.

This is a fast-paced role, applicants must have high-level skills including verbal and written communication, listening skills, time management, task prioritisation whilst working independently and as part of the team. It would suit applicants who can manage multiple tasks with confidence.

About Monash University

At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

Upload a copy of your latest CV and a cover letter highlighting your suitability for this role. A separate statement addressing Key Selection Criteria is not required. For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr- in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Ms Kim Turudia, Director, Health Service,

Position Description: Medical Receptionist

Closing Date: Sunday, 7 September 2025, 11:55pm AEDT

Supporting a diverse workforce