Medical Receptionist – Radiology

14 hours ago

Clayton South, Victoria, Australia Scope Healthcare Limited Full time $60,000 - $80,000 per year

Medical Receptionist – Radiology 

Location: Clayton, Victoria

Employment Type: Full-Time  

Position Overview

We are seeking aa customer focused, dedicated and detail-oriented Medical Receptionist to join our front-of-house team at Scope Radiology. This integral role supports both patients and clinical staff, ensuring a seamless experience and efficient operations within our practice.

This will be a Full-Time position Monday to Friday from 9:00am to 5:00PM

About Scope Radiology 

Scope Radiology, a subsidiary of Scope Healthcare, is a rapidly growing diagnostic imaging provider known for clinical excellence, ethical practice, and collaborative culture. Offering state-of-the-art CT, X-ray, ultrasound, and other imaging modalities, our team is dedicated to delivering accurate and timely diagnostics across Victoria. With new sites launching and a commitment to innovation and patient-centred care, we're redefining what's possible — one scan, one patient, one breakthrough at a time.

Key Responsibilities:

  • Greet patients warmly and professionally upon arrival

  • Manage appointment bookings via phone and digital systems

  • Accurately process patient registrations, referrals, and consents

  • Liaise effectively with radiologists, technicians, and referring clinicians

  • Handle billing, Medicare claims, and private health fund interactions with precision

  • Maintain strict confidentiality and integrity of patient records

  • Uphold a clean, welcoming, and organized reception and waiting area

What We're Looking For

  • Previous experience in a radiology environment is essential
  • Proven experience in customer service and admin roles
  • Exceptional communication and interpersonal skills
  • Strong attention to detail and excellent organizational ability
  • Comfortable multitasking in a fast-paced clinical setting
  • Familiarity with medical software systems (PACS, HealthTrack, etc.) is an advantage
  • Understanding of Medicare and health fund billing processes
  • Professional, empathetic, and patient-focused demeanour
  • Highly motivated and quick to learn new skills
  • Thrives both independently and in a team environment

Why Join Scope Radiology

  • Be part of a dynamic and collaborative healthcare team that values ethical and clinical excellence

  • Engage with modern, well-equipped clinics leveraging cutting-edge imaging technology

  • Contribute meaningfully to patient care during a time of rapid expansion and innovation

  • Receive opportunities for ongoing professional development and career growth within a forward-thinking organisation

How to Apply

If you thrive in a team-oriented healthcare setting and are passionate about patient service and accuracy, we'd love to hear from you. Please submit your resume and a concise cover letter detailing your suitability for the Medical Receptionist position to

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