Service Desk Coordinator

11 hours ago

Karratha Western Australia North Regional TAFE Full time $60,000 - $120,000 per year

Permanent full-time position available in either our Broome or Karratha Campuses.

What we offer

At NR TAFE, you can have a challenging and rewarding career. In exchange for your skills, passion and commitment, we offer a range of benefits including:

  • Government housing with a generous subsidy paid for by the College. You would pay between $264 - $532 weekly in rent depending on the category of the property. The benefit/subsidy is worth approximately $60,000 per year paid for by the College.
  • District Allowance from $9,449 - $18,898 per annum.
  • Generous travel subsidy up to $1,890 each for yourself and your dependents plus additional travelling time each year.
  • Relocation allowance of up to $6,500, if relocating from another region within Western Australia.
  • Air-conditioning subsidy of approximately $3,000 to offset a proportion of your power bills during applicable months.
  • Seven weeks leave each year by working a 39-hour week.
  • Flexible working arrangements.
  • Tax reducing salary-packaging options.
  • Employer Superannuation Contribution of 12%.
  • Access to NR TAFE's corporate uniform.
  • Free access to confidential Employee Assistance Program (EAP) for you and your family.
  • Subsidised annual influenza vaccination.
  • Up to five days Cultural Leave for Aboriginal and Torres Islanders

Want to know more?

Please contact Mr Jake Chorlton, Manager Information Services (CIO) on or

Do you have a background working in an ICT service desk environment and would like to step up into a supervisory role in a complex organisation?

This is an exciting opportunity to join North Regional TAFE in a dynamic role located in the beautiful Northwest of Australia which is home to the world's oldest continuing cultures.

We are seeking a flexible and responsive ICT practitioner to join the College as the Service Desk Coordinator. As the Service Desk Coordinator, you play a critical role in overseeing and managing the service desk team in the provision of quality advice and technical ICT support services to a range of clients.

As the Service Desk Coordinator, you will be responsible for SOE development and deployment, as well as providing ongoing maintenance, support and resolution of complex hardware and software problems.

This position has flexibility to be based at either the Karratha or Broome campus; however regular travel to other North Regional TAFE campuses across the Pilbara and Kimberley regions is required.

If you have demonstrated experience in supervising an ICT team, strong technical proficiency in network administration of desktop environment operating systems using tools such as SCCM, ZENWORKS, ALTIRIS, we want to hear from you

Find out more by visiting our website:

How to Apply

To read the full advertisement and submit your application click the 'Apply', which will direct you to Jobs WA or go to -

Please refer to the Job Description Form for full position details and the Application Information as these documents will assist you with the preparation of your application.

Applications close Wednesday 12 November 2025 at 4:00pm (WST).

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