Service Desk Analyst

1 day ago

Collie Western Australia Randstad Digital Full time $60,000 - $90,000 per year

Role Description:

The position is for a Service Desk Analyst, who provides ongoing support, technical skills and experience to deliver, maintain and support end-user standard operating environments.

Estimate start date- ASAP

Duration - 6 months with a view of extension

Location - Southwest, WA

Required Skills, knowledge & experience:

Our Client requires a Service Desk Analyst to provide ongoing support and anticipates that the successful candidate will provide resource(s) with the following technical skills and experience:

  • Appropriate ICT related qualifications or equivalent industry recognised professional qualification, or relevant industry experience in a medium or large organisation.
  • Awareness of IT Service Management best practices, methodologies and frameworks (e.g. ITIL, SIAM etc).
  • Experience in delivering, maintaining and supporting end-user standard operating environments across a range of devices with a focus on Microsoft technologies.
  • Experience supporting and provisioning end-user hardware, software, applications, peripherals and portable telephony devices and IT asset life cycle processes and procedures in a medium to large organisation.
  • Knowledge of contemporary ICT trends, developments and standards
  • Ability to work at various metropolitan sites, occasionally undertake travel to regional sites and work outside business hours as required.
  • Ability to work independently and within a team
  • Excellent interpersonal skills

Note: Applicants must hold a valid WA Car Drivers Licence (C class or C-A class).

If you are interested please apply below or contact Riya Chakraborty / Jacob Marr

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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