Telephone Debt Collection Specialist

1 week ago

Blacktown, New South Wales, Australia COMMERCIAL CREDIT SERVICES Full time $32 per year

About Us

Commercial Credit Services is a professional debt collection agency operating across Australia and New Zealand. We pride ourselves on being a supportive, merit-based employer with a diverse workplace. Our focus is on building lasting careers by equipping staff with valuable skills and clear opportunities for progression.

The Role

We're looking for a motivated Telephone Debt Collection Specialist to join our Blacktown team. You'll play a key role in resolving customer accounts with empathy and professionalism, while working in a collaborative, team-focused environment. For the right candidate, this role also offers a pathway to a 2IC (Second-in-Charge) position, with leadership opportunities available as you grow with the business.

Your Responsibilities

  • Handle customer calls with professionalism and care
  • Negotiate fair and effective payment solutions
  • Stay calm and adaptable in challenging situations
  • Contribute to team goals and support colleagues
  • Show initiative and leadership potential towards a 2IC role

What We're Looking For

  • Reliable and committed to long-term employment (18 months minimum)
  • Available for at least 30 hours per week (preference for more)
  • Must finish at 5:00pm Monday–Friday and work both Mondays & Fridays (minimum 5-hour shifts)
  • Able to start at 8:30am when required
  • Strong communication, problem-solving, and decision-making skills
  • Positive attitude, resilience, and willingness to take feedback
  • Additional languages are highly regarded
  • Must work on-site in Blacktown

What We Offer

  • $32.00 per hour + performance incentives
  • Leadership opportunities, including a pathway to 2IC
  • Ongoing training with real-world applications
  • Incentives and recognition for high performers
  • A supportive, diverse, and inclusive workplace

Apply Now

If you're reliable, motivated, and excited about the chance to step into leadership, we'd love to hear from you. Please send through your resume and a short cover letter highlighting your suitability.

Job Types: Full-time, Casual

Pay: $31.00 – $32.12 per hour

Expected hours: 30 – 37.5 per week

Application Question(s):

  • Were you referred by a current member of staff member, if so, who?
  • What is your best CONTACT NUMBER to reach you on?
  • What is your EMAIL ADDRESS to contact you on?
  • How long do you plan on working with Commercial Credit Services?
  • How many hours a week do you wish to work?
  • When can you start?
  • Are you able to commit to a minimum of 30 hours & 4 shifts per week with shifts finishing at 5:00pm Monday to Friday?
  • Do you speak any other languages fluently if YES – what languages?
  • This role is based in our Office in Blacktown NSW - (3/45 Fourth Avenue, Blacktown) does this location suit your ability to attend?
  • Do you have any planned holidays in the next 18 months – if yes when?
  • Are you an Australian Citizen or Permanent Resident, if not what Visa do you hold and does it have any work restrictions?
  • What is your motivation for applying for this role?
  • What are you passionate about?
  • Why should we hire you?

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

  • Debt Collector

    2 weeks ago

    Blacktown, New South Wales, Australia COMMERCIAL CREDIT SERVICES Full time $32,000 per year

    About UsCommercial Credit Services is a professional debt collection agency operating across Australia and New Zealand. We're a merit-based employer, proud of our diverse workplace, and committed to fostering career growth. We focus on equipping our people with valuable, transferable skills they can take into any professional setting.The OpportunityWe're...

  • Collection Team Supervisor

    2 weeks ago

    Blacktown, New South Wales, Australia COMMERCIAL CREDIT SERVICES Full time $55,000 - $70,000 per year

    Step Into Leadership Collection Team Supervisor – Blacktown NSWCommercial Credit ServicesAre you a seasoned collections professional ready to lead from the front? Commercial Credit Services is seeking a driven and people-focused Collection Team Supervisor to guide our high-performing team in Blacktown, NSW.This is your opportunity to step into a leadership...

  • team leader

    2 weeks ago

    Blacktown, New South Wales, Australia COMMERCIAL CREDIT SERVICES Full time $70,000 per year

    Team Leader – CollectionsLocation: Blacktown, NSWCommercial Credit ServicesMonthly Bonus AvailableAre you ready to step up and lead? Commercial Credit Services is seeking a driven and experienced Leader to guide and inspire our high-performing collections team in Blacktown.This is more than just a leadership role—it's your chance to take ownership, shape...

  • Privacy Policy

    2 weeks ago

    Blacktown, New South Wales, Australia ALDI Australia Full time

    ALDI Stores (A Limited Partnership) ABN 90 196 565 019) ("ALDI Stores") is committed to complying with applicable privacy laws (including the Privacy Act 1988 (Cth)), which set clear standards relating to our collection, storage, use and disclosure of any personal information we obtain as part of our business operations.ALDI Stores recognises the importance...

  • Technical Apparel Specialist

    2 weeks ago

    Blacktown, New South Wales, Australia beBeeGarment Full time $70,000 - $95,000

    We are looking for a technical apparel specialist to assist in the development of future clothing collections.The successful candidate will be responsible for creating detailed specifications, ensuring timely delivery of samples, and maintaining quality standards.Key Responsibilities:Develop technical packs including size specifications, grading rules, and...

  • Pathology Coordinator Specialist

    2 weeks ago

    Blacktown, New South Wales, Australia beBeeTechnical Full time

    Technical Assistant Role OverviewOur team is seeking a highly skilled Technical Assistant to support our Oncology Clinical Trial Unit. This role focuses on pathology coordination, ensuring high-quality, timely sample handling in clinical trials.Key ResponsibilitiesCoordinate pathology collection, processing, and shipment for clinical trials.Ensure compliance...

  • Practice Nurse

    2 weeks ago

    Blacktown, New South Wales, Australia Blacktown Family Medical Centre Full time $3,500 - $3,900 per year

    Purpose of position: To ensure a smooth and efficiently functioning practice, in addition to providing an exceptional standard of care to our patients.ResponsibilitiesClinical· Perform clinical duties within required level of clinical competency, according to best available evidence. Duties include: triage, immunisations and other injections, wound...

  • Customer Service Officer

    2 days ago

    Blacktown, New South Wales, Australia Blacktown City Council Full time $64,000 - $72,800 per year

    Job No: BC3358 Location: Blacktown, NSWBlacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more...

  • Enriching Student Outcomes Teacher

    2 weeks ago

    Blacktown, New South Wales, Australia beBeeLearning Full time $95,000 - $109,000

    Job Title: Enriching Student Outcomes TeacherAbout the Role:This role involves supporting students with diverse learning needs, providing personalized guidance and resources to foster academic success. As a Learning Enrichment Teacher, you will work closely with classroom teachers and support staff to implement tailored educational strategies that meet...

  • Administration Officer

    3 weeks ago

    Blacktown, New South Wales, Australia NSW Health Full time

    Administration Officer - Outpatient Services Blacktown & Mount Druitt HospitalsJoin to apply for the Administration Officer - Outpatient Services Blacktown & Mount Druitt Hospitals role at NSW HealthAdministration Officer - Outpatient Services Blacktown & Mount Druitt Hospitals2 days ago Be among the first 25 applicantsJoin to apply for the Administration...