
Team Leader
7 days ago
**Team Leader - Collections**
- **Location**:_ _Blacktown, NSW_
- **Commercial Credit Services**_
- Monthly Bonus Available_
Are you ready to step up and lead? Commercial Credit Services is seeking a driven and experienced **Leader** to guide and inspire our high-performing collections team in Blacktown.
This is more than just a leadership role—it’s your c**hance to take ownership**, **shape team culture**, and **drive results**. If you’ve worked in debt collection and have either formal leadership experience or have acted as a 2IC, this could be your next big move.
**What You’ll Do**:
- Lead, coach, and motivate a team of collection agents to meet and exceed performance targets
- Foster a positive, accountable, and results-driven team culture
- Monitor daily performance and provide feedback, support, and development opportunities
- Collaborate with senior leadership to implement strategies and improve processes
- Own the role—bring your ideas, drive change, and take the team where it needs to be
**What We’re Looking For**:
- Proven experience in debt collection
- Leadership or 2IC experience, with a desire to step into a formal leadership role
- Strong communication and team-building skills
- A proactive mindset and the ability to lead by example
- Commitment to compliance, professionalism, and continuous improvement
**What’s In It For You**:
- A role you can truly own and shape
- Supportive leadership and a collaborative team environment
- Monthly bonus when business targets are achieved
- Career progression opportunities within a national organisation
If you're ready to lead with purpose and make a real impact, we want to hear from you.
**Job Types**: Full-time, Permanent
Pay: From $70,000.00 per year
Application Question(s):
- Why should we choose you?
- When can you start?
- What is your Mobile Number?
**Experience**:
- Debt Collection: 1 year (preferred)
- Leadership: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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