Internal Sales Consultant

2 weeks ago

Melbourne, Victoria, Australia Grace Worldwide (Australia) Pty Ltd Full time $60,000 - $80,000 per year

About Us

We are one of Australia's premier services organisations, home to well-known brands like Grace Removals, Grace Information Management, and Crown World Mobility.

Our investment in training and development, adoption of advanced technologies and use of innovative processes, make us an industry leader.

We are immensely proud of our people and strive to support our team to achieve their professional goals.

We are equally dedicated to sustainability and responsible business practices, ensuring that our success positively contributes to environmental stewardship and community engagement.

About the Role

Due to business growth, we are looking for ournext Internal Sales Consultant.This critical business position is responsible for converting service enquiries into sales through engaging with potential customers to highlight the benefits of moving with a trusted partner.

As the primary point of contact for telephone-based sales, your key responsibilities will include:

  • Effectively managing enquiries and achieving strong conversion rates.
  • Interacting with a broad range of internal and external stakeholders to ensure all commitments and customer requirements are understood and met.
  • Scheduling appointments for external Sales Consultants to close enquiries.
  • Troubleshooting and problem solving to resolve customer issues and ensure positive customer experience and high levels of satisfaction with the Grace service.

Our new team member will have:

  • Excellent organisational skills, ability to multi-task, work under pressure and meet performance targets.
  • Advanced verbal and written communication skills.

  • Strong motivation to contribute to the achievement of our high customer service standards and deliver exceptional customer satisfaction results.

  • Previous sales/customer service experience.

Most importantly, you will enjoy working in a fast-paced and collaborative environment where every day brings new challenges and opportunities to make an impact in our business.

What We Offer

At Grace Removals, we believe in growing our people. You'll get:

  • Generous leave and wellness benefits;
  • Uncapped earning potential through monthly commission; and
  • Ongoing opportunities to develop and progress.

We are an inclusive, high-energy team that work together and love what we do. If this sounds like you, apply now

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