Appointment Setter

1 week ago

Sydney, New South Wales, Australia Upcoach Full time $60,000 - $80,000 per year

Job Summary:

The Appointment Setter is a crucial role in the sales process, responsible for identifying, contacting, and qualifying leads to schedule appointments with the sales representative. They are the initial point of contact, building relationships with potential clients and ensuring the sales team has a steady stream of qualified leads.

Key Responsibilities:

  • Lead Generation: Leads will be supplied to you. Identify and qualify potential clients through targeted outbound calls and email communications.
  • Contact and Communication: Make outbound calls and emails to potential clients, presenting the company's products or services and explaining how they benefit the client.
  • Appointment Scheduling: Schedule meetings between sales representatives and potential clients, ensuring availability and logistics are coordinated.
  • CRM Management: Maintain accurate records of interactions with leads and appointments in the CRM system
  • Lead Qualification: Determine the potential client's needs and interests to ensure the sales team focuses on qualified leads.
  • Follow-up and Relationship Building: Follow up with leads after initial contact and nurture relationships to build trust and increase the likelihood of scheduling appointments.
  • Communication and Collaboration: Communicate effectively with the operations manager, providing updates on leads and ensuring a seamless handover of information.
  • Culture and Values: Maintain UPcoach's high standards of customer service and business ethics. Embody and promote UPcoach's company culture and values.

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