Appointment Setter

6 days ago


Sydney, New South Wales, Australia Indigenous Wealth Full time
About Indigenous Wealth

Who We Are

Indigenous Wealth is a 100% Indigenous-owned consultancy dedicated to helping our people become successful through property investment, financial services, and education. We are on a mission to create a cycle of generational wealth for Aboriginal people across Australia.

Why We Exist

Until recently, wealth creation wasn't a real option for Aboriginal people. But today, we are reclaiming our right to financial success. Indigenous Wealth exists to create a safe, empowering space where our community can access the services and strategies needed to build real, lasting wealth.

Our Mission

To create a cycle of generational wealth for all Aboriginal people.

Our Vision

  • Empower 1000+ Aboriginal property millionaires
  • Support financial independence across communities
  • Help Aboriginal people become the wealthiest in Australia

Our Core Values

  • Resilience
  • Positive Attitude
  • Solutions Focused
  • Genuine Care for Aboriginal Self-Determination
  • Empathy
  • Reasonable and Logical Thinking
  • Self-Determined
  • Zero Victim Mentality
  • Unable to Quit
  • Genuine

Role Overview

As the Appointment Setter at Indigenous Wealth, you will be the first point of contact for new leads, ensuring every enquiry is handled with professionalism, care, and efficiency. Your primary responsibility is to qualify potential clients and schedule meetings for our sales consultants, ensuring only quality leads progress through the pipeline.

This is an entry-level position ideal for someone beginning their career in sales or client engagement. This is more than just a sales role – it's an opportunity to transform lives and contribute to a powerful mission of Aboriginal empowerment through wealth creation.

This is an identified position for Aboriginal and Torres Strait Islander candidates, and Aboriginal and Torres Strait Islander heritage is required for this role.


Responsibilities
  • Call in-bound leads and book appointments for the Sales team
  • Achieve and exceed performance metrics and KPIs
  • Make outbound calls and send SMS messages to leads
  • Accurately log all call outcomes in Hubspot, our CRM
  • Confirm client meetings 24 hours prior (phone call + update calendar)
  • Reschedule cancelled meetings and notify the assigned Sales Consultant via email
  • Send post-meeting confirmation messages (logistics, reminders)
  • Support referral communications, such as sending factsheets and links to unqualified leads
  • Verify whether clients attended meetings by reviewing Sales Consultant notes in Hubspot

Ideal Candidate Attributes
  • Outcome oriented, ambitious and committed to excellence - this is an attitude that runs through our sales team
  • Strong communicator with warm, confident phone manner
  • Organised and detail-oriented (especially with CRM systems like Hubspot)
  • Passionate about helping Aboriginal people build wealth and achieve self-determination
  • Able to learn quickly, take feedback, and grow into a client-facing role
  • Committed to upholding the mission and values of Indigenous Wealth in every interaction
Preferred Experience
  • Telesales, sales, or finance experience is preferred but not essential
  • Enthusiasm to learn and commitment to the role are most important

What You'll Gain
  • Hands-on training and mentoring from senior consultants
  • Deep understanding of financial empowerment strategies
  • Career development pathway into a full Sales Consultant role
  • Opportunity to be part of a life-changing mission for our people


How to Apply

To apply for this position, please submit:

  1. Your resume highlighting relevant experience
  2. A brief cover letter explaining why you're passionate about this role and Indigenous Wealth's mission
  3. A short video introduction (2-3 minutes) telling us:

  4. Who you are

  5. Why you want to be part of Indigenous Wealth
  6. What makes you a great fit for this Appointment Setter role
  7. Your career aspirations

This is an identified position under Section 14 of the Anti-Discrimination Act 1977 (NSW). Aboriginal and/or Torres Strait Islander heritage is a genuine occupational requirement for this role.


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