B2B Appointment Setter

Do you…

• Value flexibility in where you work?
• Have other interests or commitments that preclude you from a full time job?
• Want to work from home?
• Want to be part of a team?
• Want to get paid fairly for the value you bring?

Then this role may be for you…

Job summary:

• B2B appointment setter
• Work from anywhere in Australia you have internet connectivity (and a phone)
• 15-20 hours per week, 9am to 2.30pm
• $30-35 per hour + super + $25 per meeting booked and attended (uncapped) plus daily activity bonus ($35 per day)
• Additional team and culture bonuses available from time to time
• Fun, professional, and supportive culture
• Fast growing business with opportunities to grow into new roles (should you wish to)
• Training, coaching, and support provided.

About us

Kester James is a growing team of B2B sales and marketing experts based in Australia and servicing clients across Australia and New Zealand.

Our clients range from professional and financial services firms, through to tech start-ups, in a variety of industries from Mergers and Acquisitions, to sustainability to workplace safety, insurance broking, to event management.

We work with business leaders, owners, client directors and sales teams to keep their pipelines filled to the brim, help them convert as many opportunities as possible, and their sales teams performing at their peak.

What we do

B2B Sales Consulting

Helping clients turn sporadic sales into a consistent revenue generation machine.

B2B Sales Coaching

‍1-2-1 sales coaching that will make every team member a star performer.

B2B Appointment Setting

‍Building a pipeline of leads and booking new business meetings with highly qualified prospects straight into our client's calendars.

Our five foundational behaviours

We value goals but believe it is the right actionsthat generate exceptional results.  For this reason, our approach is built upon five foundational behaviours that guide our daily actions.

1. Politeness

Building relationships on respect and politeness with everyone we encounter.

2. Persuasion

Forgoing pushy sales tactics for persuasive strategies based on uncovering pain points and educating prospects on what is possible.

3. Persistence

Being tenacious and resilient until we first meet and then exceed goals.

4. Process

Building a powerful and repeatable sales machine based on repeatable and scalable processes.

5. Pursuit of Perfection

Always striving to uncover the one per cent improvements that over time compound, and lead to huge gains.

About this role

You will build a pipeline of leads and opportunities for our clients.

You will do this by:

Using the prospect list(s) we provide to;

• Open a dialogue: initiated primarily by phone, with email as a backup tool.
• Ask key questions to understand their situation and needs.
• Capture, manage, and store key information.
• Secure new business appointments with qualified prospects.
• Follow up post appointment and record notes and actions.
• Nurture your pipeline and where necessary, organise follow-up meetings.

You will also be expected to:

• Monitor pipeline health and seek new leads ahead of time.
• Maintain an excellent CRM and accurately record all activity.
• Identify opportunities for improvement (for both Kester James and your clients).
• Other ad hoc tasks as required.

How we will help you succeed

• Training, coaching and support as needed
• Ongoing support including weekly (or daily as needed) role play and in call support
• All scripts and email templates (your feedback will help improve these over time)
• Our inhouse research team will provide all data for you - you just focus on building pipeline.

About You

We will consider applicants with a minimum of:

• 3 years of B2B appointment setting experience

… and with the following key attributes:

• Personable, confident, and eloquent.
• At home talking to business owners, C-suite, and leadership teams.
• Disciplined, organised and self-motivated.
• Happy to pick up the phone and speak to someone you've never met.
• A great listener with the ability to ask pertinent questions.
• Calm and assured – comfortable in your own skin.
• Have a great speaking voice.
• Unfazed by 'no'.
• Team player.

And lastly, our 5 foundational behaviours (above) will resonate with who you are.

Bonus experience (not essential)

If you have experience in any of the following disciplines it may be looked upon favourably:

• Recruitment
• B2B Financial services
• Other B2B Sales
• B2B Start-ups

How success will be measured

We want you to succeed, and believe that your dedication, our support and clarity around expectations are critical. Your performance will be measured against the following criteria:

• Daily activity
• Appointments set with ideal clients
• The health and accuracy of your pipeline
• Living by our values and contributing to Kester James' success

Perks of the job

For the growth-minded professional, Kester James is a young business on a rapid growth trajectory, meaning the opportunity is there to play a major role in that growth and shape your own path should you wish to.

Potential roles in hiring, training, performance management, client relationship management, business development and more will become available for exceptional team members that are interested in learning more and progressing with Kester James.

Interested?

Than act fast – we typically receive 1,000 applications within two weeks of posting a new job ad – so if you think you are right for the role, hit the button and get started straight away…

We look forward to hearing from you

The Kester James team

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