
Reception & Administration Officer
1 day ago
Join an award-winning team MTA was named 2025 Large Training Provider of the Year, and we're looking for a friendly, organised team player to join our admin team in a front-line role supporting students, apprentices, and members through their training and employment journey.
About Us:
The Motor Trade Association Training and Employment Centre is the peak training organisation for the automotive industry, training 1100 apprentices and trainees. We have an excellent reputation as both a Registered Training Organisation (RTO) and a Group Training Organisation (GTO) within the Motor Industry.
We deliver nationally accredited training to both apprentices and automotive technicians in a range of qualifications under the VET Quality Framework. We also employ over 400 apprentices through our GTO.
About the Position:
In this full-time position, you will provide front-line and administrative support to the Training and Employment Team, ensuring smooth day-to-day operations and excellent service for all stakeholders.
Key Responsibilities
- Welcome visitors and manage reception, phone, and email enquiries
- Support the team with general administrative duties and ad-hoc tasks as required
- Follow MTA processes and policies
- Handle incoming/outgoing mail, deliveries, stationery, and catering
- Support RTO & GTO admin: enrolments, class lists, call-ups, attendance, trainer reports, and compliance documentation
- Manage trade school reminders, surveys, and daily apprentice attendance
- Assist with customer service, reschedules, logins, certificates, and reporting
Key Selection Criteria
- Professional, approachable, and highly organised
- Strong attention to detail and ability to multitask
- Excellent communication skills (phone and in-person)
- Team player with excellent communication skills
- Experience in RTO or GTO administration a plus
- Proficient in Microsoft Office; experience with VETRAK and LMS systems a plus
Why Join Us:
- Supportive Environment: Benefit from a culture that encourages growth and provides support to help you succeed.
- Corporate Uniform Provided
- Competitive Compensation: Receive a competitive salary with superannuation contributions.
- Employee Assistance Program (EAP): Access confidential support and counselling services when needed.
- Continuous Learning: Engage in ongoing training to enhance your skills and stay up to date.
- Social Activities: Enjoy social events that foster team spirit and connection.
- Recognition for Your Work: Be rewarded and recognised for your contributions.
- Free Annual Flu Vaccinations: Complimentary yearly flu vaccinations.
How to Apply:
Please press 'apply now' to attach your resume and cover letter addressing the above criteria. All successful applicants will be required to undertake a pre-employment medical and must be able to obtain a National Police Clearance and Working with Children Check prior to commencement. If you would like to discuss the role further, please contact Amit Kumar at
Only shortlisted candidates will be contacted.
No recruitment agencies, please.
The MTA encourages diversity and invites applicants from all backgrounds to apply
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