Third Party Engagement Manager

2 weeks ago


Parramatta, Australia HSBC Full time

-Job description

**Some career choices have more impact than others.**

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

The Third Party Engagement Manager manages the relationships of vendors that sit within WPB Operations throughout the contract lifecycle. The role holder is responsible for providing effective vendor risk and supplier management to ensure that HSBC meets its operational, business and/or regulatory requirements in order to mitigate any regulatory breaches, civil or monetary penalties and to avoid any damage to shareholder value and reputation/brand image. The role holder is also responsible for driving ‘best in class’ performance through effective management of vendor Service Level Agreements and industry practices, whilst seeking out opportunities to enhance the business relationship and performance through exploring opportunities to enhance the relationship.

**Responsibilities**:

- Maintain vendor relationship, understand operational services and perform supplier performance activities, ensuring all risks are controlled and contractual obligations met.
- Responsible for defining and maintaining RCA’s, ensuring appropriate governance and oversight in place with appropriate MI produced to allow effective management of supplier performance.
- Responsible for managing operational service performance/outages
- Responsible for change and expense management ensuring approved projects for WPB Operations are owned and managed
- Partner with the Risk function to ensure Risk Management policies are fully embedded and monitored
- Partner with key business areas who utilize similar services to ensure strong analytical capabilities are in place.
Requirements

**Requirements**:

- Good understanding of operational risk and controls, preferably gained through experience in front line and risk roles
- A good understanding of the Group’s Operational Risk Framework
- Proven problem solving skills with ability to consider alternative and lateral solutions
- Highly developed communication and influencing skills
- Ability to prioritise and work independently under pressure within a team environment
- Knowledge of the changing regulatory environment

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.



  • Parramatta, Australia HSBC Full time

    **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...


  • Parramatta, Australia HSBC Full time

    -Job description **Third Party Engagement Manager** Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the...


  • Parramatta, Australia Entrep Business Solutions Full time

    **Building work supervisor third-party sub-contractors needed.** We have an exciting opportunity for a passionate, client-centred, and innovative leader to manage our home modification and building division. NDIS Providers seeking trusted builder/ supervisor for home modification and Maintenance providing building and maintenance services to people living...

  • Whs Program Manager

    4 days ago


    Parramatta, Australia Chandler Macleod Full time

    Chandler Macleod a recruiting a Program Manager for a State Government Agency to lead the development and scope of work for the Departments 2 x key programs (i) Occupational Violence Strategy and (ii) Counter Violence Extremism. **Key Accountabilities**: - Coordinate with internal resources and third parties/vendors for the flawless execution of multiple...

  • Whs Program Manager

    7 days ago


    Parramatta, Australia Easy Authoring Full time

    **10- months contract with potential extension**.**: - **Attractive daily rate Up to $** **848.32 /day plus Super**: - **Immediate Start |Parramatta.** **Key Accountabilities**: - Coordinate with internal resources and third parties/vendors for the flawless execution of multiple projects. - Ensure that all projects are delivered on time and have met the...


  • Parramatta, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Admin Assistant

    2 weeks ago


    Parramatta, Australia Mind Health Full time

    _Are you an organisational guru with a knack for making people feel at ease? If so, you might just be the superstar we’re looking for!_ **About Us** Mind Health is a leading psychology and allied health clinic headquartered in Parramatta, NSW. We offer a range of mental health services from a state-of-the-art facility and pride ourselves on providing...

  • Engagement Manager

    1 week ago


    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Homes NSW - Location: Parramatta, NSW, AU, 2150 - Req ID: 76527 **Engagement Manager** **Location - Parramatta, Inner West, Inner Sydney City and other various locations** **Employment type - Temporary opportunity until July 2026** **Salary - $129,464.00-$142,665.00 plus superannuation and leave loading** **Your role** The purpose of this...

  • Master Scheduler

    1 week ago


    Parramatta, Australia Ampersand Full time

    **Duration**: 12 months **Pay rate**:$950 - $1050 / day + super **Location**:Parramatta / WFH **Key responsibilities**: - Coach the stream leads and program team on scheduling leading practices to build shared understanding of the tasks, timelines, deliverables and milestones and build confidence in the program’s ability to deliver. - Develop, monitor...

  • Team Manager

    2 weeks ago


    Parramatta, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...